Customer Testimonials

Promptness of pickup
secure parking
Staff helpful & friendly

I like that it is clean, safe. And the employees are very friendly.

On Monday, July 4th at about 10:20 PM, the women shuttle driver who picked us up at Terminal 2, was FANTASTIC (I didn’t get a chance to catch her name but she said she was working through the night). She was funny, kind, respectful, helpful, and acknowledged my 18 month old daughter who was exhausted from a day of travel and ready for bed. She also noticed a suspicious individual walking around the exterior and looking at cars, while dropping off the guests before us in the uncovered lot. She made a point to stay with the guests until they were all packed up and safely in their cars, while also radioing dispatch to let them know where to look for the suspicious individual. I appreciated that she made safety a priority. I know the other guests on our shuttle were also very appreciative of her above and beyond customer service too.

Prices are good; great staff; efficient servy

Park n’ Fly staff were absolutely amazing! We got back late from a long trip with a newborn and another child, and our truck was dead. Martin took an unbelievable amount of time to assist us in every way that he could to help us get started and back on the road. He went above and beyond for us and we won’t forget it. Great staff, great customer service, and great experience, which says a lot coming from a family stuck in a parking lot for 5+ hours!

Very fast and easy access.

My family had used Park n Fly for several years. The service is always top notch, upon arrival the check in is efficient and normally we can catch the shuttle on time. The returning to the vehicle is easily as smooth. Call/ text the ticket and the shuttle is right there within a few minutes. Car is right there waiting and the drivers and staff are incredible.

Price n promptness

Everything is so easy!!!

Location, timely pickup

good good.

The Drivers were very courteous and assisted with my luggage. When I was leaving the cashier was very friendly and even offered me a water. All interactions were exceptional service.

Only have few drivers but great service!

Ease of booking online.
Shuttle service is amazing.
Price and quality of service are unbeatable

Frequent shuttle, well lit lot

very timely...I was nervous about how much time it was going to take to get there and then to wait for a shuttle and get to the airport. The shuttle picked us up as soon as we were out of the car!

Shuttle drivers!

Easy to get to affordable and always quick pick up to the airport and pick up when you get home .

Everything. Staff was friendly and professional. Shuttle was quick and easy to access.

had a great experience with both drivers, both were courteous, helpful with my luggage and made the ride enjoyable.
I'm sorry I don't remember the first person's name but the last driver was Rinh. Again, both were extremely helpful and will definitely be back when flying from Hartford.
thank you!
Name removed

Everyone at Park N Fly was very nice. The person who picked us up and dropped us off at the airport were nice. Eric, who returned us to our car, was nice. The checkout people were nice too.
I would especially like to thank the checkout person on July 4. She was able to look up our reservation online since the reservation was in a bag that Delta lost.

Convenient and hassle free

Pick up and drop off right at vehicle. Timely service. Friendly drivers.

The staff that told me where to park were friendly. Both going and leaving the airport was a good experience because of the positive attitude of your drivers. I enjoyed my overall experience and will no longer use Ecopark for travel.

Convenient. Reliable. Courteous.

It was convenient and the drivers were friendly

Prompt friendly and could not have asked for better service. Thank u

The way the driver taken care of us

Close to airport. Easy access and ride to and from airport

Accomodations