Customer Testimonials

Very confort.

Very clean, can find a parking spot, and the pick up shuttles are all ways there when you need one.

Easy to find. free car wash. driver was friendley.

I have used this service twice and both times have been pretty good. Waiting times for the bus to transport you to the terminals were very decent. Might need to improve a little on the number of rides from the terminal to the parking lot though. The drivers were very professional and polite. One of them was very kind and helped me and my little daughter to load our suitcases into our car.
I will use them again!

Ease of use

I like the prompt arrival of the shuttle as soon as we have parked our car in the parking lot. Plus the security of the lot is great.

Easy. When the lot was full, even though I had a reservation, you didn’t just say “tough luck.” You took my car and valet parked it so I could catch my flight. That’s good customer service. Thanks.

easy to park and shuttle service worked well - especially taking a dog on my flight

convenience

Everyone is very helpful and polite. Excellent customer service. I think you have great staff in place.

Easy, efficient, friendly

Didn't have to wait for shuttles; staff was helpful.

The employees are friendly and professional and always on time. I never have to wait for a ride! I love that I can make the reservation online and just scan and go at the gate. One fully automated gate each way would be nice though. I had to wait to exit behind a few cars that were paying.

Ease of the shuttle meeting me at my car and taking me to the airport.

Very convenient, reasonably priced, great service!

There is a lot less hassle and service members are friendly and helpful.

Cost plus friendly drivers

Parking lot very close to the Airport

The drivers are great. Love having my car out front and ready for me at the end of the trip. This is the main reason I use this parking service.

Great location right by the airport with several options for covered/uncovered parking.

I have parked here in the past.

I have been parking at this location since it was Executive and the previous location. The staff are accommodating, courteous and realize that the customer arrival time is important as we are all rushing to get to our flight time so they do their best to speed you through.
This time when I arrived someone met me outside as I pulled in so that saved time.

One critique... I often have to wait for the shuttle - not a long time but for all the rest of the time efficiencies this one is lacking. I have often been on the shuttle and then have to wait because another car has just arrived that then puts me behind while they check in (many do not reserve ahead of time) and then wait (often up to 10-15 minutes). That's the one complaint and it's a big one. Not sure if the shuttle drivers are trying to make the most of a full shuttle or what but it's time consuming for the rest of us as we sit ont he shuttle waiting for the new arrivals to get settled.

Very friendly staff, very professional, good clean shuttle vans, car was ready when I arrived and did not have to wait in line as payment was already processed

Low price. Prompt shuttle service

Easy to use and book my space reservation on line for my car.

I accidentally paid for an extra day on this past stay. Am I able to get it refunded in the form of a free day?

i like that as soon as you park you are there to pick up the person and take them to the airport, but what could be better is that the Driver that 3we had drove like he was racing in the indy 500 and at times it was scarry.

Very Fast with little to no wait

Easy to reserve on app. Easy in and out. Car ready to do on arrival.

Convenient to the hotel we stayed at. Polite and helpful drivers. Easy to book a stay.