Customer Testimonials

very prompt, well organized. thank you

Easy to park and fast pickup.

Fast and convenient, nice drivers

I believe P&F provides security for my vechical that I wouldn't have with other methods. I had both quick transportation to and from DFW airport. Thanks!

Courteous

Fast in fast out, free wash, bottle water when needed, courteous drivers, fair prices and quick responsiveness when arriving at pick up points.

Being picked up quickly and having my bags loaded and unloaded. Drivers are generally very friendly and helpful.

The entire staff from Park N Fly were amazing!! My Daughter who is a paraplegic, wheelchair bound traveled with me on our trip. This was my first experience using your service. My Son recommended your service to me. I must say the help we received was above & beyond my expectations. I want to thank all those who helped us including Carmine who answered every question I had from beginning to me calling him late at night on our arrival back to Midway. He graciously called the staff for someone to bring my car to me. I could not use the automated system in order to get my car because they would have sent the transit bus which is not equipped to transport my Daughter. Again, I want to thank everyone for their kindness and help regarding this trip. You all made the service stress free and I will definitely be using Park N Fly in the future!!

The easy reservation process and wonderful customer service. I appreciate that they're is a welcome home text sent to my phone....and the driver is waiting for me without calling.

Super easy to book and the reward program

Quick, efficient. Respond immediately to requests for pickup. Staff are courteous and helpful. Drivers drive well and quickly without driving dangerously.

The process is straightforward. Wait time is minimal.

As always your services are very good. The only problem I’m having is your app which I would use to make reservations doesn’t seem to work any longer. I don’t know if that’s because I have an older iPhone and you’ve upgraded your app or there’s something wrong with the app. I had to present my card to get my rewards on this last stay and unfortunately the attendant chose the wrong card in the system to charge and charged my personal account and not my business account. That’s why it’s so much easier to do it in the app.

fast and efficient service. The shuttle drivers are courteous and helpful. For a family of four with up to 5 pieces of luggage it is really a life saver. Thanks.

Service is always great! Everyone is friendly! Won't use any other place for parking at Midway.

Fast pickup at the lot and at the airport. Very friendly drivers and cashiers.

It was very convenient to park and get picked up and then returned to our car. Both of our shuttle drivers were very friendly and helpful.

Prices and easy

Prompt and reliable service!

Easy, fast, always there and friendly, ready to help staff.

Great customer service. Vehicle was ready when shuttle arrived.

Convenient and timely

We booked its valet parking service, the workflow was smooth from the day we started parking to the day we picked up cars. The parking spaces are organized.

So convenient. I was very nervous about leaving my car at 330am, but the driver was right there and so helpful. Our return was every better, will definitely use this service again.

Everything!! Always on time; Van Drivers always Courteous and We Should ALWAYS Tip them!! Thank you for your Convenient Service!!

service is usually quick and efficient provided by friendly staff, but when volume gets heavy some drivers carry frustration from the day forward and it makes the service kinda uncomfortable. Also, sometimes it makes sense for driver to drop a valet person last, so they don't have to step on 7 pairs of feet while getting out.

My family and I felt safe. Bus driver on time no long waits. Drivers very friendly and helpful with luggage. Good price for parking. Close to airport. Free car wash.

Professional, courteious service.

They were waiting on us upon arrival. So we were loaded and ready to go in minutes. The service was friendly and efficient. I used the app on arrival and was picked up in ten minutes. My car and everything in it was safe with them. I will definitely use them in the future.

Promptness and politeness of the employees!!