Customer Testimonials

Easy, reasonable and everyone very helpful and friendly

Very courteous drivers. Last night, the driver was at the exit gate of the terminal pick-up area when he saw by wife & I walk out of the terminal. He backed up and drove over to pick us up.

Was perfect , and now is 24 hours!!

I like the fact that the bus there to get you immediately after you park. I think the parking where a little small. When I returned I waited for a bus for about 40 mins at the wrong location based on what the driver told me where to go. That was very frustrating. I wished he had told me I needed to save my ticket to give to the driver when I return.

Service was great and the handling off my small issue was complete efficiently.

the quick pick up and friendly service.

The price is reasonable
You are prompt
I'm a senior and don't have to handle my luggage.
The drivers are courteous
The entire process is so smooth.
Thus was my first time using Park &F Fly. My daughter advised me to use this service. I love it and that's my story that I'm sticking to.

car is ready when I return.

Car wash
Rewards program

Efficient check in and check out process. Shuttle was prompt and on-time. No issues. Will park again for a future trip out of Midway. Kudos to everyone that made it a great and wonderful experience.

Prompt pick-up at both ends. Well-organized. Provided help getting luggage on and off bus.
Clean buses and polite drivers.

Convenience

Free valet as nice. When I clicked email on exiting the qr code didn’t come up. Quick service

Frequent shuttles to and from the airport. Courteous drivers and gate attendants.

The shuttle was waiting at the airport when I got there after returning from my trip - that was huge as I was traveling with a passenger who was in need of wheelchair assistance.

Service was great/quick - good all around!

I always use park and fly . I don’t have any complaints . Just wonderful service .

The Drivers both ways very helpful.

I come from MA. It's a shorter drive and I avoid the airport. The personnel are friendly and helpful.

Close to airport with good parking access, easy to make reservations and use app, friendly and helpful drivers, quick service to and from airport.

Courtesy and reliability.

I like the valet, car wash and I got an oil change while I was away. Great service

Convenience, shuttle service, car safety.

Very conveniant and a good staff working there. I'll be back again. Good price too.

Everything was easy! From making the reservation to getting picked back up at the airport at the end of my trip!

Easy to use and cheaper than airport even with valet

Reservation system is good. Indoor spots available. Staff and drivers friendly and helpful!

The SFO service is much improved over the summer. Shuttles are more frequent, which is great. The staff as always is friendly. The last issue is that the scanners have a hard time reading the app QR code to leave the SFO lot. As the stay is prepaid, the gate should be open and just let us leave. Thank you!

You were waiting @ curbside when we arrived! I know that doesn't always happen but our flight was delayed and it sure helped!! We were also the 1st off the bus

The staff: From the valet to the bus drivers to the welcome crew. All are professional and provide excellent customer service.

The drivers are always polite and most help with the luggage-- not all do, but most. Pick up at the lot is usually pretty quick. I had a battery die on my last parking and they were quick to bring a hotshot to get me started once they knew of the problem. The car wash is a great bonus!!