Customer Testimonials

They are friendly and helpful.

Trip to the airport is very rapid and drivers (same as return) are welcoming, helpful and assist with baggage

Very easy to use. Bus driver outstanding!

Convenient location to SFO, good prices, shuttle pickup and drop off.

You pick me up & drop me off right at my vehicle!

The 2 employees that we interacted with at 12:30AM were great! They both had a positive attitude and great energy especially considering that late night time.

Great customer service this trip! We didn't have to wait on a shuttle during departure or arrival.

Rinh was our driver and he was excellent. A very helpful positive and kind employee!! He even helped us put our luggage in our car! 10/10 service

The people are always friendly and helpful the service is convenient!

Booking ahead is great and the drivers are always there when we need them.

Ability to reserve space. Frequency of shuttles.
However, our arrival and departure were a bit complicated because the entrance and exit gates for self park were not operational and it was hard to find the way in and later out.

staff has been very helpful - make you feel very welcomed

Convenience. Friendly staff.

The car was ready, waiting for me when I arrived at the facility. And the shuttle came in pretty fast as well. However, although I pay for indoors parking the car was covered in white dirt from the front of the car all the way to the back of the car. The car should’ve been parked in doors so I’m not really sure where this white dirt came from. I can send pictures if you need it. My email address is Email address removed

Fast pick up

great customer service!

Easy to reserve online and you guys usually do promos. Frequent shuttles, too. Plus indoor and outdoor options.

Convenient and timely!

Everyone is friendly and professional

Indoor parking is great. Only place I store my Jeep when leaving Chicago

Easy, 24/7, staff is very helpful. I feel comfortable leaving my car there. Whether new to Park n Fly or a regular user, everyone treated the same and very helpful.

Prompt service

Car is safe to park here. Transport to and from airport are fast.

Everyone does their best to provide great customer service. Over the 4th of July holiday week, your staff were very professional while parking and returning cars to the valet covered parking area. This is the first time (in many years of service) I’ve ever seen so many cars parked at this location. Keeping up with this many cars had to be a great challenge but this staff conducted their jobs in a very professional manner. My thanks to each of you, please keep up the good work. I’ll return in a few weeks.

We love the quick service to and from the airport.

Very kind and helpful. The drivers helped to meet my needs even before I asked.

Convince and customer service

Convenience and cost.

Easy to book, price, service.

Everything went very well.