Customer Testimonials

Convienent price is good always use

Pleased with my parking reservations at Park 'n Fly Cleveland.

Entry was good, picked up in a timely manner. Called the number for return pickup, met the driver in Bay 5, and dropped off at my spot,

Thank you PnF CLE!

Easy to drop off car; shuttle driver helped with bags; easy and prompt pick up from airport; car was on with doors open ready to go and workers loaded bags. Workers were all helpful and friendly. Overall great experience.

Easy, convenient and efficient

Very fast and convenient. Friendly staff

The easiness of parking.

Staff was quick and attentive. Wishing a minute of pulling in they had a shuttle ready for us.

Very easy to use, fast/quick, and nice people

Everything went smoothly, could not have been more satisfied.

Easy to get to Was waited on promptly. Got us to and from the airport quickly

Fast pick up and the driver's are helpful and friendly.

Very easy! Love using this company. Easy pick up, easy online payment, easy drop off, friendly staff

Pleasant drivers, good service. Only negative is that it seems to take longer and longer for a bus to pick up once you’ve parked

We liked that the parking spots seem large enough, the shuttle drivers were very friendly too. We had virtually no waiting for the ride into or back from Midway. Highly recommended!

Easy, convenient and the drivers are always very helpful and courteous.

How simple the UI of the app is

everything every fast no wait

Friendly service, with incentives

Very convenient

Proximity to airport and prompt, polite service.

My vehicle if safety

Both Drivers were friendly and respectable.

Good value, great service.

All of your people were very friendly, courteous, and professional!

Great staff. Easy access and use.

Your staff were very friendly and helpful. Since I do not usually fly out of Cleveland they gave me direction to the easiest way to get to the expressway which I found it very helpful. Our pickup driver was courteous and nice. I like your system of finding the car since a person is not familiar with your parking lot.

Few comments on making reservations... When I made my reservation online I did not see any discounts (i.e. AARP, AAA etc) that I can apply beforehand. Maybe you should have a "Discount" button that I can click. I needed to apply my AAA card at the gate.
Also due to bad weather my original flight back to Ohio got cancelled and had to extend my parking extra day. I called and changed my reservation on line but I still had to produce my credit card for the extra stay. When I extended my stay on line why did it not automatically apply my credit card to the extra stay? I really don't want to fumble through my purse at the gate when you have cars waiting behind you. If not I would not mind going into your office and do my transactions there.

Always a pleasant experience

Shuttles always around minimum waiting ,

Friendly, professional The car care services.

The courtesy of all of the staff was outstanding. I was greeted and helped promptly. I was assisted with my luggage. Everyone was very kind. The only hiccup was that I couldn't get my reservation to scan so that I could leave. I guess the machine wasn't working. An employee apologized for the inconvenience and processed it manually so that I could exit.

All in all, a wonderful service that I plan to use regularly.