- Phone: 1.800.325.4863
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Customer Testimonials
Valet and luggage service. Helpful staff.
It was a seamless experience. Leave your car, get picked up at your car, luggage is loaded for you. Keep your ticket with your car location safe.
On the return call number on the ticket for a shuttle for a pick up.
Ok finding door 5 for the first time was tricky. Maybe knowing to cross the parking lot to street would have helped.
Summer parking outside was a breeze.
My luggage was put into my car!
Thank you. We’ll done!
Quick in and out off to MIA.
Very easy to use and staff is great.
Fast and friendly
The ease of using valet with the shuttle. The rapid shuttle pick up. Will use PnF from here on out for our travel needs
Convenient and very easy to reserve and use.
Smooth, easy to make a reservation, good service, nice and helpful staff!
Picks you up and takes you right to your car
The convenience, price & the staff
Very clean and dependable
The texting option to get picked up from the airport is excellent. This is the one shuttle service I've used that has had less than 5mins pick-up and drop-off to/from airport. Drivers have always been very polite and helpful. Even the gate attendants are quick to assist or answer questions.
I do wish there was a way to do a digital (from the app) tip for the driver. Or for us to be able to rate the driver, because they've always been excellent every time I've used Park 'N Fly.
I have been using Park and Fly for 9 years now. The folks at the gate and drivers are super nice and professional. They helped me with my big luggage! Very appreciated.
Ease of use in reserving a spot. Rewards program. Friendly customer service. Speed at which the shuttles pick you up and drop you off.
Friendly ,on time, convenient
They picked me up at our car and dropped us off at our car
Reliable, friendly servicr
Quick and organized
Safe and secure location. Friendly and very helpful staff.
Everything worked well in making the reservation and using the app.
It was easy and efficient. No waiting. Friendly service. Will definitely use Park-n-Fly again!
Super simple and quick. This was my first time using it by myself and I had zero issues!
Driver was very nice, he picked my luggage up and but on bus going and coming. My car stayed at P&F for 4days. Attendant at entry was nice also and I was able to wash my car. All the years i lived in Cleveland I never new about this service but will definitely use again and recommend.
Easy parking. Convenient. On time service.
Easy to use
Pick up and drop off at car.
Affordable, easy, friendly staff
I’m a regular and love everything about how they run this parking lot,
The convince and the facility and the customer service
Very coordinated service - from drop off to shuttle to shuttle to pick up.