Customer Testimonials
Our associate was exceedingly helpful but not pushy. He would help when needed, but he would pull back while we made decisions. Excellent!
I enjoyed my visit to our local Ashley Furniture store. Freddie, the sales associate was very friendly and informative. He let me look around the store without following me or pressuring me to buy. It was a great experience. I will be back to purchase the pieces I absolutely love TODAY!!! Thanks Freddie!
Nice staff..clean environment, anf there was a rep readily available to address any questions I had.
The salesperson, quality of the furniture, the prices, the delivery service and the quick overall experience.
Wonderful sales rep - Cassandra
Nice selection
The sales associate, Cassandra Pitts, was very patient and understanding during my shopping experience.
We were greeted at the door, pointed in the direction of the product we were looking for and given space to look, but had an associate nearby when we had questions. They were efficient, helpful and pleasant.
Cassandra at the Columbus, Ga. location was AMAZING! She went above and beyond to make sure we got exactly what we wanted. She was so patient and polite and actually showed she cared and that we weren’t just a sale.
I am very pleased with the helpful attitudes of the sales associates but I do have one complaint now that I've purchased my furniture, which does not reflect upon the sales associates. Since buying the furniture I have received emails from Ashley, like this one, which have told me of match pricing policies etc. Almost immediately I have found every piece of furniture I've ordered to be cheaper on line when I've typed in the item number. I did not intentionally do this but was wanting to look at a larger end table in the line I purchased and discovered everything I purchased was quite a bit lower in price. I'm in the process of calling the store now to see if I can have my bill corrected to reflect the lower prices since you do have a match pricing policy, this was your web site and I found this information through the emails you sent .
Customer Service!
The saleslady greeted me as soon as I came in and then gave me space and time to browse the store. When I had questions she was very helpful. The store had a very large amount to choose from.
Really helpful staff!
the sales associate was fantastic!!!!
The friendly service
How friendly the sales rep was
The lady that helped me was extremely helpful. I had seen some items online that i wanted to see in person. I decided to just order there but the prices were not coming out the same. in fact it was cheaper if I had just ordered online. They were able to figure out how to make the prices match up and I went ahead and placed my order.
The salesperson (Tyl) was very friendly and knowledgeable.
The employees were so friendly and helpful!
Our customer service rep was very informative when we asked questions and she gave us space when we needed to look around.
Our sales associate was extremely helpful and knowledgeable only problem is we could not afford or finance the pieces we looked at. Would highly recommend to others
The sales lady was very helpful and understood our situation
Great service. Did not feel pressure from the time I walked it until the time I left. I was helped when I needed help.
Was greeted but not hounded.
Very quick and friendly
Cassandra was knowledgeable and friendly.
Cassandra Pitts was VERY helpful. She made the whole process easier on us and made us feel very welcomed.
Our sales attendant was so helpful. She went out of her way for us.
Friendly and prompt service
Courteous service