Customer Testimonials
Salesperson. Shannon was awesome
I changed my mind 3 times and still got the warm reception
Helpful and available to answer all our questions. Weren’t ready to purchase but will definitely be back
Our sales re, Shannon Wade, could not have been more helpful! He’s the reason why we decided to go with Ashley Furniture. Not to mention, they had plenty of options in our budget and we didn’t feel pressured to spend above that.
Henry in the Burlington, NC, store was terrific.
We liked the information that Shannon gave us as we went along. He explained so much and we tried multiple beds. He is very knowledgeable.
It was a pleasant experience.
Customer service was great and both the sales associate and manager made us feel like we belonged
Kevin was very helpful and friendly.
Judy the salesperson is always awesome. Have purchase from her before and only reason why I go back to the Burlington store. Look ok at getting a bedroom suite within the next few months so was in store looking at some of the selections available
Everyone was very helpful
We enjoyed talking with our sales representative and the furniture choices. He was very helpful.
Josh Freeman was very helpful and a pleasure to speak with. He did not make me feel pressured at all and that to me is the best kind of salesperson.
The salesman was very nice
Josh was excellent to deal with!
The salesman was very professional and didn't mind answering my questions.
Salesman was knowledgeable but not pushy. Willing to answer questions and not hurried to get to another customer to make a sale although salesmen work on commission.
Josh was friendly and we will do business with him as soon as our house nears completion. Name removed
The salesman was very nice and helpful. I would have purchased the furniture I was shopping for that day. The deal breaker was Ashley does not haul away the old furniture.
Esteban went above and beyond to help me with my purchase.
Exceptional customer service and product knowledge with Henry my dedicated Home Furnishing Consultant! Ashley, store manager, was just as helpful and extremely support to Henry as needed. It is really hard to get good customer service these days but not with Henry and Ashley. Also their interaction between themselves was extremely professional and you could tell they both are very dedicated to their employment positions. Although my furniture needs are limited right now, I will certainly shop with Ashley HomeStore Southeast as needed in the future. Wishing Henry and Ashley all the best as they continue to serve their customers!
I had a wonderful experience with Estaban, he listen to what I wanted or was looking for he also gave me my space to shop and not be followed around the store. I will definitely be back.
Preston McKinnon was very professional and friendly. He was very informative and patient with us and answered every question we had.
Josh Freeman helped us tremendously. We will be making a purchase soon
The sales consultant Esteban listen to my needs and didn't try to sell me what I wasn't looking for. He was really patient with me I changed my order several times.
In-store salesperson in the know and on top of things. He was very kind and it was obvious he would spend as much time with me as I needed / wanted.
Josh Freeman was extremely helpful, very knowledgeable, and helped us get the best price possible along with walking us through the financing options. Will definitely be back for more.
Best decision I made to shop at Ashley, great quality furniture at reasonable prices. Great customer service . You are allowed to browse with the help of a staff or on your own if you choose to. I was given the store layout and where to find what i was lookong for.Very organized store , staff service with a smile, are kind and patient.
I met Judy Bray and she has been the greatest. So glad I met her. Whatever my needs are, she does everything she can to meet them.