Ashley
1150 Hanes Mall Blvd
Winston Salem
NC 27103
United States

Customer Testimonials

Report a concern   March 30, 2024 — Rated 9 out of 10 by Shakaila and Shontel Carson Ashley
What did you like about your experience?

The service was good. I just couldn't find what u needed for the right price of my change purse.

Report a concern   March 29, 2024 — Rated 10 out of 10 by L.H. Ashley
What did you like about your experience?

Cheerleader and sage are both very knowledgeable about Ashley products, and most important, they are very personable! A credit to Ashley!

Report a concern   March 29, 2024 — Rated 10 out of 10 by J.O. Ashley
What did you like about your experience?

Milan was excellent. He made my shopping experience very enjoyable.

Report a concern   March 26, 2024 — Rated 10 out of 10 by S.P. Ashley
What did you like about your experience?

The lady that helped us was very informative

Report a concern   March 26, 2024 — Rated 10 out of 10 by M.F. Ashley
What did you like about your experience?

Michael was great! He was able to answer all of our questions and made us feel welcomed from the beginning.

Report a concern   March 24, 2024 — Rated 10 out of 10 by R.K. Ashley
What did you like about your experience?

Our sales lady was very helpful. She answered all our questions and more. She realized I couldn't walk far so she got me a wheel chair. I was very pleaed with my purchase.

Report a concern   March 23, 2024 — Rated 10 out of 10 by T.G. Ashley
What did you like about your experience?

Very courteous and willing to help.

Report a concern   March 22, 2024 — Rated 10 out of 10 by C.C. Ashley
What did you like about your experience?

We were greeted with a smile at the door, the associate asked what we needed and took care of our needs. Very friendly and helpful!

Report a concern   March 20, 2024 — Rated 10 out of 10 by Phyllis Felts Ashley
What did you like about your experience?

Very helpful, smooth transaction, I was told 6-8 weeks on delivery. Received confirmation that I will be delivered at 10 days out from purchase!

Report a concern   March 18, 2024 — Rated 10 out of 10 by Martha Morales Ashley
What did you like about your experience?

Easy and fast!

Report a concern   March 17, 2024 — Rated 10 out of 10 by J.L. Ashley
What did you like about your experience?

Left me at the beginning to look by myself. Wasn't pushy but answered questions

Report a concern   March 17, 2024 — Rated 9 out of 10 by C.H. Ashley
What did you like about your experience?

xx

Report a concern   March 17, 2024 — Rated 10 out of 10 by A.P. Ashley
What did you like about your experience?

The associate was extremely helpful and knowledgable.

Report a concern   March 17, 2024 — Rated 10 out of 10 by Bill Harrison Ashley
What did you like about your experience?

The floor salesman, Gage Davis was extraordinary. Gage was knowledgeable, friendly, professional, and not pushy. He was a wealth of information. He answered our questions and provided alternative solutions.
Ashley‘s prices were competitive and delivery of merchandise about average for the other companies we visited.

Report a concern   March 16, 2024 — Rated 10 out of 10 by J.W. Ashley
What did you like about your experience?

We were greeted as soon as we arrived. We enjoyed the knowledgeable salesperson and all our questions were answered.

Report a concern   March 13, 2024 — Rated 10 out of 10 by P.H. Ashley
What did you like about your experience?

It’s was quick and easy with no pressure!

Report a concern   March 11, 2024 — Rated 10 out of 10 by Ashley Peterson Ashley
What did you like about your experience?

Jordan made my visit to this store very easy, I told him what I wanted and it was a smooth and quick transaction.

Report a concern   March 11, 2024 — Rated 10 out of 10 by B.B. Ashley
What did you like about your experience?

Gabe was awesome! Great customer service

Report a concern   March 10, 2024 — Rated 10 out of 10 by T.R. Ashley
What did you like about your experience?

Our sales associate, Gage, was very knowledgeable and treated us very well helped answer all our questions.

Report a concern   March 10, 2024 — Rated 10 out of 10 by S.H. Ashley
What did you like about your experience?

Great service

Report a concern   March 9, 2024 — Rated 10 out of 10 by C.R. Ashley
What did you like about your experience?

Everytime I come in Jourdain welcomes me with a smile and has always been so much help to me!!! I really appreciate his help and kindness!!

Report a concern   March 9, 2024 — Rated 10 out of 10 by C.I. Ashley
What did you like about your experience?

The sales associate was very helpful.

Report a concern   March 7, 2024 — Rated 10 out of 10 by Amy Jennings Ashley
What did you like about your experience?

Milan was so nice & helpful.

Report a concern   March 7, 2024 — Rated 10 out of 10 by Diane Bourgault Ashley
What did you like about your experience?

I recently bought a dining room table and chairs and then decided I wanted the server table to go with. It was about two weeks later. I liked that I was able to just do everything I needed to for the purchase via texts and emails. Everyone was kind and efficient as well. My server arrived just one week after the order too and that was nice.

Report a concern   March 6, 2024 — Rated 10 out of 10 by Tony Lyall Ashley
What did you like about your experience?

The salesman Michael Jones was very knowledgeable and helpful.

Report a concern   March 5, 2024 — Rated 10 out of 10 by S.Z. Ashley
What did you like about your experience?

Quick & Easy

Report a concern   March 5, 2024 — Rated 10 out of 10 by B.D. Ashley
What did you like about your experience?

We were able to find a sectional we liked and you were more than willing to meet the competitors price so that we could buy it from your store local.
Easy process and liked the 12 months no interest option as well

Report a concern   March 5, 2024 — Rated 10 out of 10 by Guary Shuford Ashley
What did you like about your experience?

The friendly help and expertise from the sales team

Report a concern   March 4, 2024 — Rated 10 out of 10 by J.B. Ashley
What did you like about your experience?

Great response to getting exactly what I needed, and was able to leave with the item I purchased on the same day.

Report a concern   March 4, 2024 — Rated 10 out of 10 by R.K. Ashley
What did you like about your experience?

I was planning to just go and look at furniture for an upcoming move on 3/27 and I wanted to ask how early I should order in order to have delivery done on 3/28. I have been dreading going since I hate shopping at furniture stores usually because it feels very predatory; like you are being watched from every angle, even when you have made it clear you are just browsing. In my case, I had already seen pieces that I wanted online and just wanted to see them in person.

I walked in and Mike Jones greeted me and did not pressure me when I said I was just looking. I browsed for a bit (maybe 30 or so minutes) and actually saw some different living room furniture that I liked. My move is weird because I cannot measure my apartment because the whole building has different layouts and someone is living in my apartment until 3/22, so the apartment was full of boxes and messy when I did my walk through, so I could not gauge how big of furniture I could get.

Mike eventually came around and asked me if I needed help and I decided to engage with him since I changed my mind and wanted to purchase. He was super helpful and even looked at the layout of the apartment to help me decide if the furniture would fit. I was also worried about color schemes, so we grabbed some pillows that might match my scheme and checked them against the couch and against the table/chairs I was getting. We wandered around for a bit to look at some other table options, and he was very patient with me when I changed my mind a couple of times and also helped me stick to my budget.

I am just waiting to confirm that I can get everything delivered on 3/28 (a few pieces have not come in to the warehouse yet, so he has to wait to select a delivery date). If everything goes well, I will probably always just use Ashley for furniture in the future. Once I find a place that takes away the painful shopping experience, I am always loyal!


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