Customer Testimonials
Ben was fantastic. He had more knowledge about the items he was selling than any other person I’ve ever talked to in the furniture industry. I give him 10 stars. Well, dressed and very professional.
The store sales manager, I give him one star. Not gonna get in the all the detail, but bottom line was they got all our money and refused to deliver the furniture because of a signature issue. when their signatures themselves were not legible.
Sales manager knew about the issue, but did not call us and let us know so we were stuck waiting for our furniture and it never shows up. Getting paid big bucks and not doing your job is not acceptable.
And by the way, I push five for five stars and it locked in 10 it won’t let me change it.
it was good experience overall
No high pressure to sell me something, Mike was easy to talk to and very knowledgeable
Customer service was great
Great sales staff. Very knowledgeable and helpful.
Prompt, courteous and professional service
We bought a dining room table from the Greensboro, NC store, and it was supposed to be delivered on Friday the 13th between 4 - 8:30 PM and I received a text at 8:25 PM saying they were 5 minutes away. They never showed up and the customer service 800 # was closed after I finally called them to find out why they did not show up. I called the next morning to see when we will get our table, and she never called back so I drove to the store.
I spoke with John Summerford at the store, and he got right on the phone to start resolving this issue. We were having 13 people over for dinner and I had already thrown out our old table, so we did not have an option to wait. He understood this and said he would call me. Well John called me 3 times keeping me up to date with this issue and what he did was have our table that was damaged delivered at 1 PM Saturday and the two technicians delivered and installed the table. John then assured me they will order a new table and come pick up the loaner and install our new table when available.
This gentleman went above and beyond my expectations and I truly appreciate everything he did for my wife and I
Great selection to choose from
We were treated with kindness and was not rushed to making a decision. The salesmen that help us was very knowledgeable about what we were looking for.
Loved our salesman Ryan
Sales person was great
Big Ben was very knowledgeable about the manufacturing and materials of your products. Very friendly and helpful. Will definitely get his help for any future purchases as well.
Sales guy took us straight to perfect couch for our needs.
Everything. The sales representatives was very patient with use and very knowledgeable about the products.
My salesperson, Angelica st the Greensboro Ashley store.
very friendly and helpful
The sales person listened and gave options that we hadn't thought about.
Low pressure, lots of help!
I enjoyed working with Jason on this purchase. He was attentive and very knowledgeable about items on the floor, and he gave suggestions on other items that would work with the items that I was interested in purchasing. Great experience.
Everything was done in a timely manner.
The sales person was pleasant and knowledgeable.
How the sale person took the time to be very detailed
Devin, was great very easy to work with was a very quick and easy purchase of the home office desk we purchased.
The sales person was very nice and helpful took their time with me answering all my questions. Very professional and patient.
Assistance with the local staff was excellent....very relaxed setting...patience with explaining all details of my purchases, catching small mistakes before final submission of order.
Awesome!
Thai and her manager Jason assisted me apon arrival...realizing my Disability and helped me to a table
Wonderful display of courtesy and compassion.
Very professional and willing to take time to answer questions and show various options.
Our furniture was displayed beautifully. The sales person was helpful. The selection was great.