Customer Testimonials
Mike was awesome in assisting me and very kind had a great experience
Jason was a very nice and helpful associate.
Your delivery stinks!!!!!!!
It was a great experience. The seller was very knowledgeable and helpful. The whole process went smoothly
The sales rep was helpful when we asked questions, but also left us alone to talk.
We should not have even had to come to the store that day, however. We tried to get info through the chat feature on the website. We were trying to find out if the set we have in still available because we wanted to add another piece. After 1.5 hours chatting with virtual, then Heidi, then Chris, and virtual again, all we knew was it was not. But no rep would tell me the name of the set we have or the type of material (even though they were looking right at our account), or if there was anything available using that material/color. It was a horrible experience and epic waste of time. So we had to drive to another city to ask in person.
Jason and Anna take care of their customers.
The staff taking the time to work with me by being patient while I fill out the paperwork
Salesman very helpful! Quick in and out with purchase!
We always work with Ben and he is so knowledgeable with all inventory. He is so helpful and so nice to work with.
The guys were great got in and out in no time just hated the point where one time and e-mail said 2:30-4:30, then got another text said 1:30 to 5, then another new time from 9 to midnight I hope when I get my Ottoman, the time of the delivery will be better I’ll order stuff online and it seems like the stuff that I got online got here before my furniture that I got at the store but like I said, the guys were great who delivered it it’s just to keep sending out the emails. I got off work early to come in and I really didn’t need to, so I lost time
Friendly staff, - allowed us to look around without feeling pressured
Easy, salesman was very good.
The sales person was incredibly attentive, despite my small purchase.
My representative that provided assistance in the store was very knowledgeable, attentive, and helped me select items that matched well together.
Once we got into the store, Jason Gayle was assisting us with our online purchase and was able to find it and explain it to us and everything else so I give a 10 because of his excellent awareness to our needs
Great very helpfulOP
Sales staff were helpful and engaged but not pushy, purchase and financing process was easy
John helped me find exactly what I wanted. He made sure that I was going to have everything delivered and even showed me items that were on sale. I had a great experience and look forward to buying again.
Quick and easy. No pressure sales
Taking care of my concerns.
My sales guy was personable, nice, respectful, and professional.
The salesman was very attentive and professional.
Was able to order quickly and salespeople were very helpful!
Jason restored our faith in Ashley Furniture.
God customer service, and we enjoyed the selection
Customer service
Good selection, good prices, Amy was very helpful.
Salesman was cordial and receptive to what we wanted, and made the arrangements we needed for delivery.