Member Testimonials
I love all the new renovations they are doing to this location!!
Best Planet Fitness in Town!
I’ve tried every Planet Fitness location in the area, and this one stands out in every way. It’s incredibly clean, and the equipment is always in excellent condition. The staff is very friendly, welcoming, and genuinely helpful. I wanted to try a new machine for the first time, and both Ese and Teka were more than happy to assist. Jason, the personal trainer, is a great resource—always willing to answer questions about exercises or anything nutrition-related.
Management here is top-notch. Shawn and Zach clearly care about both, the members and the overall appearance of the club. Their dedication really shows. Hands down, this is the best Planet Fitness around!!!
I had a great experience at Planet Fitness. Jenny, my trainer, gave me guidance in the beginning, which really helped me get started and feel confident. I liked the friendly and comfortable environment, and I appreciated that everyone was focused on their own goals. It made working out a positive and stress-free experience for me."
I like going to this gym. It's clean, there are a lot of different exercise options to choose from, and everyone is always very nice and friendly.
I just wanted to give a shout out to Shawn! I left a comment of a concern I had at one of his locations and the very next day I got a call from him!!
He said he physically went and looked at the issue and corrected it and appreciated my letting him know! How many times does that happen???! Planet Fitness is awesome, and I can highly recommend their focus on the cleanliness on equipment and their intention towards quality equipment that’s maintained!!
Thanks again Shawn!
Loralie S
The sign up experience was not easy. I had to get help at the store front because the website and app were not working properly. It must have been an issue with the entire electronic system because even at the store they saw the issues I was having and they said they were going to turn it in to their manager.
But everything else has been wonderful. In fact, better than I expected.
Very clean. Nice friendly manager. I do have some concerns though. Music is way to loud inside.I use my own earbuds and can't hardly hear my own music. I have asked manager many times to lower the volume and she does, but it will always be loud again when I return another day.I have to ask every time to turn the volume down.It should be set and left alone. This is very annoying to have to ask every time to lower the volume. Also another major issue is the temperature in the facility. I take a hand held thermometer everyday so I can prove how hot it is inside the building. Regardless what time of day I go it is always very hot. The temperature is always around 76 degrees which is way too hot for a gym. I have discussed this with the manager over and over about how hot it is inside. She will turn the thermostat down and as I'm leaving the gym it is starting to cool down. This happens everyday I go to workout. I have read and I think myself that the facility ( all gyms) should be 68 to 70 degrees. The thermostat should be set to a particular temperature and left alone, but this doesn't happen and this is very frustrating to me and other people I have discussed this matter with at this facility. The management always says that the air-conditioning is not working properly but when she turns the thermostat down it begins to cool down. Please address these issues. Thanks Randy Wilkins
Good
All I did was use the Aqua massage bed
The staff was very professional, the facility is well maintained, and every exercise machine necessary is available.
T,odas los empleados muy amable especialmente Jenny
Clean and not crowded
i love my local Planet Fitness
The 23 hour opening
Very clean, helpful employees, and lots of equipment.
Clean, friendly employees and pleasant environment
I love the staff at my local Planet. The morning crew is very cheerful, recognizes me by name, and I see them keeping the gym clean quite
A MEMBER for about 1.5 years. 72 years old, handicap, yet the Westgate location is sensitive to my handicap, making it easier to come work-out. Varying age groups, allowing all sorts of 'friendships' if you are so inclined. And CLEAN, yes sir, if only our airports employed peple who care like my Westgate staff does! They are THE BEST. Oh, and let me AGAIN MENTION, express, THE STAFF IS ABSOLUTELY SUPER😁❗ Use to tell business owner, " You need to pay your receptionist MORE, for they are the frontline for your business, who the people first have contact with" My WESTGATE group of staff makes coming in to work-out, all the more pleasant. And that Lila, she is one glorious chocolate chip cookie, one that everyone flocks to, as she engages all who are willing, with her smile, her conversation and her care. She IS one of those, FRONTLINE PEOPLES who is extremely vital to the Westgate location!!!
I like that the clientele at this Planet Fitness location seems to be balanced between all ages. From students up through seniors. That is awesome! It makes it less intimidating for middle-aged people and older.
Planet Fitness always has professional, friendly staff. They staff keeps the gym very clean.
Cleanliness and equipment availability.
i workout from home and on the road mostly these days, in addition to mountain biking, so i haven't been in a while. But, the gym is still very clean and well maintained in comparison to others i've been to. The staff is very polite and professional. i noticed new hydro units which were nice. Great gym.
I LOVE THE MASSAGE TABLE AND CHAIRS, AS WELL AS THE THIRTY MINUTE WORKOUT AREA.
the space and the time is perfect and a good number of equipment that assemble and the staff at this location great and clean ...
Clean,friendly/ helpful staff,crowd meter,close to home,
Staff are cordial when entering the facility. The facility is clean.
Plenty of very nice equipment, very clean facility, and very friendly staff.
The overall gym is relatively clean, equipment is fairly new. The employees are friendly.
100 percent
It"s a nice clean place very friendly workers I love it