Customer Testimonials
Like my technician
Technician Phillip is terrific.
BugOut - very responsive and reasonably priced
Very likely
Very professional.
It is really nice to be able to drive 3 miles to the Clinton office when I have questions. The staff are friendly and very professional! The employee that services my house always does a good job and wears his mask.
First of all our technician! Always courteous and explain concerns we have! Great service always! Thank you
So far everyone I have come in contact with at Bug Out has been very helpful and a pleasure to work with. I have already recommended your company.
There are 2 things we appreciate most. First, we never ever see bugs inside the house or garage. Second, the folks that come out and treat our property always close the fence securely. This is very important for our dog. The service is almost transparent to us (which is outstanding)!
Bugout has done a very effective job of ridding my yard and house of any unwanted pests. We have been very happy with their service.
Technician was very knowledgeable about bugs, friendly and great service
Thorough!
I've found Bugout to be reliable, and the treatments work. I see far fewer bugs in the house since I started using Bugout's service. They also come out in between regular services to treat if you see an increase in bugs (I keep getting ants in the house).
Bug Out of Smithfield works with my schedule. My service man "David" is very professional and prompt.
Very efficient
Efficient and excellent communication. So far minimal mosqitoes.
Great service
Courteous and professional service
Apt times. Robert my Service Tech is the best. I have never NOT had any problems with pest. But since he has started with my home it's incredible. Great
Terrance is very polite, knowledgeable, and a big asset to your company. Please do everything you can to keep him there. Men like him rarely exist these days with the values he has.
Robb Rainbolt, our tech, is incredibly competent. He solved our problem with ants while doing the regular treatment yesterday. He took the time to listen to us regarding the problem. He gladly inspected areas in our crawl space at our request.
Robb is so polite and courteous. He is always welcome here. We stay with your company because of him.
On time and very professional. Do a wonderful job.
Professional staff looking to satisfy the customer
Excellent service!
Very dependable and thorough
The technician was professional and amiable, also finished in a timely manner.
BugOut technician/inspector came within the scheduled timeframe, calling ahead before his arrival. Performed the exterior inspection and later emailed the inspection report. We will contact BugOut for an interior inspection of the garage and walkout basement when we are able to move furniture and items away from the walls. The interior inspection id provided without an additional charge.
My only other comment is that the Inspection Report shows a total due even though our account was prepaid in full a month earlier.
Very professional, on time, prompt and courteous.
Clear about what services were offered and what they would cost.
Very good attitudes and respecting our wishes related to COVID protection.
Overall very professional.

I like your work. Other companies didn’t keep in touch nor came out for a visit. Like what I’ve seen so far. Looking forward to hearing from you. Thanks again. We’re be in touch.