Customer Testimonials
You come when you are scheduled, also the product you use seems to work very well where I live!
Our technician was great, very thorough and friendly. Keith always does a great job!
The exterminator is always professional and courteous. He always let's me know he's coming and leaves a door hanger of everything that's been done.
My serviceman (Terry) is very friendly & knows to ring the bell so we can be sure the dog is inside & he always relocks the gate.
Prompt service and friendly staff
Excellent service.
Very good and explained what he was doing perfectly.
Effectiveness.
Consistent, quality service.
I usually receive a call the night before his arrival so I can tell him what issues I am having, on this last visit I did not receive this call, so I did not have a chance to let the tech know that I was
having some issues. Thank you
Came during specified time period and immediately assessed the problem. Promised it would be resolved by the next day and it was. Courteous and knowledgeable. Highly recommend.
Liam, my Bugout service person called before he arrived. He, as always, asked if I had any issues or questions. After disclosing that there is a standing water issue between buildings that could pose a problem, checked the traps in my garage to see what insects might new to the trap. Since I have no ability personally to rectify the issue, Liam made suggestions on how the landscaping provider might alleviate the situation in his report.
It's convenient that you have our annual termite inspection in your system and call to schedule. It's so easy to forget these things.
Technician came on schedule, was efficient and thorough. We received our report on-line and got our bill. Good service!
Justin he kind and very professional he help with everything I ask.
Blake did an excellent job at the house at 6803 NC Hwy 41 west, and also at the church at 6212 NC Hwy 41 West
Gabriel is a great technician! His service is top-notch!
I love my technician!!
Efficient, friendly, courteous
I love my tech he’s really nice & informative! 10/10 no complaints
The only bugs in my house are the ones that fly in when the door is open.
Matt the service Kid was super sweet and informed me of all he did around the house.
Professional, efficient work process. Pricing good.
Dependable, expert service.
I like the personal phone calls/voice messages from my techs regarding the service(s) they are about to perform and/or whether there are additional instructions I should follow after a treatment. I have recommended them to others and they are as pleased with Arrow as I am.
Fabulous service!
You guys keep our lawn looking great . Thank you Bug Out.
I have been a customer for years you’ve always been good
They come routinely. They knock to let me know they are taking care of bug control
Technician is highly competent and effective in providing treatment.

Everyone has been really nice