Customer Testimonials
Friendly and thorough.
What we like is our lawn has steadily improved since we contracted with you. Our service representative Roderick is on top of the improvements and outstanding areas that need extra attention.
He communicates with us and has been with us since we contracted Arrow. If he is changed out with someone new we would have to consider the viability of continuing. The odds of us getting a second Roderick who cares and is proud of Arrow are pretty low
Pest control and Lawn Service. Answers to calls right away. Very pleasant technicians.
Thanks for the scheduled services and the excellent bug protection
As far as I can tell the service works well.
The knowledge and expertise of the technician. Great service!
Alex always does a great job!!!
Donald is assigned to us and he is excellent. If I have an issue I text him and he gets right back to me. They’re professional and address any issues big or small. He also does my mom’s home and my girlfriend. We are all pleased with the service
Quality of service
Prompt and courteous
Melissa
Great customer support!
satisfied with the service
Don is very friendly and does a great job. He is sensitive to my needs.
Timeliness
Walter - the best pest control rep I have ever encountered and I have used pest control services for many, many years - I am 74 years old so I have a much better basis for comparison so I know of what I speak - it takes a well trained rep who also has a personality that clients appreciate and fell they can talk to - this is what sets some services apart from others
My lawn looks better. My weeds have improved .
Very good technicians and always keeps us informed as to the service they are providing on each vist.
Thomas of Bug Out is so professional, friendly, and thorough. In the beginning, Thomas would leave a hanger on the front doorknob telling me to call to finish the backyard because there is a lock on the fence gate. We have worked it out by Thomas calling me in advance of his arrival so that I can unlock the gate. This is especially important because I work from home and cannot go and unlock the gate if I'm in a meeting. Then, he is kind enough to lock the gate for me. When I bought my house 6/21, there were palmetto bugs everywhere. Today, not one!! Thank you, Thomas and Bug Out.
Very friendly & you do a great job.
We have no issues with your service.
Friendly staff and very knowledgeable about the service they are providing to me.
Donald always treats our business offices and he is thorough, pleasant and professional!
James Martin, our lawn tech was excellent!! Very courteous & knowledgeable about the lawn. We love James!!
Rob our service provider is very dependable and reliable. He is very of pest issues we contract for but informs us of issues he sees or identity’s that needs attention.
The Technician as well as the customer service representative were great.
Prompt response and excellent service. Can be counted on for doing exactly what they say they are going to do.
Communication
Very propomt and come out for an emergency
Professionalism and good work.