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based on 364 ratings.
What our agents think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dan was very informative, thorough, & professional in his inspection of the new build for my clients. The office staff was prompt & friendly. I would definitely recommend this company & Dan!
Thanks,
Jenn Honeycutt, Realtor
Highland is always great. Easy scheduling and great communication. JD does a great job; he is thorough, gracious with his time and explains anything that he finds in a concise manner.
Andy was very thorough and great at explaining things to the buyers.
Everyone is so professional and takes pride in their work. Very knowledgeable as well, explains in easy terms for the buyer and or seller
Experienced and thorough process. Always like his report - not too much information but only required information.
Felipe did an amazing job at my buyer’s inspection. They felt he was extremely knowledgeable and he made them feel comfortable with their investment.
Andy was thorough and balanced making important points known and providing context and balance where things were issues but not major in importance or impact.
Great service and thorough inspection. Clients were very pleased with all the information.
Mike was very knowledgeable what he was doing and honest to the customers. He was trusted and fast responsive, and his report came in before the date he promised. Highly recommend.
Dan the inspector was diligent and reviewed the repairs and did not rush through it.
Thank you,
Felipe did a great job and educates clients very well during the inspection.
Very thorough and explains things in an easy to understand way.
Barry at Highland is excellent! He is very thorough with his inspection, and explains all of the issues found in a calm and easy to understand fashion. The report that is prepared the following day is always filled with explanations and pictures. There is no other company I would consider using for my home inspections.
On two recent occasions I have had the good fortune to have Dan Floyd inspect a buyer's home. I was impressed by his knowledge and his thorough examination of each home. As an agent, I also appreciated how he presented to the buyer any issue he found. There are a few ways of describing a problem; Dan does so in a way that doesn't panic the buyer -- that allows the buyer to fully understand the issue, ask relevant questions and later have the ability to review the inspector's report and objectively assess which items need to be addressed by the seller.
Felipe was professional and very thorough. He took the time to explain everything and to answer any and all questions that the buyers had.
Your inspector Jamie is the best. Very detailed and takes the time to explain.
Always great to work with Barry!
Dan was great and very thorough, detailed and appreciated his patience when asking questions.
As a realtor, I know when my client chooses to use Highland Home Inspections that they will get a competent inspector.
Happy New Year!
Staff is always very responsive and their Inspectpr are so professional and knowledge. Especially JD Pyles.
Barry is always great, very thorough and takes the time to answer questions and educate buyers.
Excellent communication, thorough inspection.
Knowledgeable inspectors and easy to read reports
I am always pleased with thr prompt response from staff and professional manner of this companies inspectors
Felipe was very knowledgeable about each of the systems in the home. He took time to answer all of my client's questions thoroughly, and went above and beyond when inspecting the home. I'd recommend Felipe to anyone that needs a home inspector, and look forward to working with him again!
You have enough service techs to answer the call for quick turnaround. Thourough and professional.
Always a thorough inspection for my clients.
The communication is phenomenal!
Excellent customer service. Professional staff. Thorough inspection reports.
JD is the best inspector! We appreciate his professionalism and diligence with every client. Highland Home Inspections is always on the top of our list to call for inspections!
 
   
   
  
Mike Burns is very knowledgeable and thorough. He is very patient and explains everything to the home owners in a thoughtful way.