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based on 364 ratings.
What our agents think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mike was very thorough, professional and personable.
Explains all to buyers very well. Good with a first time home buyer.
Rick always knows what to look for, how to explain what he found and whether it is a concern, maintenance or an upgrade scenario.
I Love working with Rick!
Fabulous job and great detail. My client enjoyed the experience!
JD did an amazing inspeciton for our client. He was very thorough and knowledgable and answered all the client's questions. He also was very informative without being alarming as he elaborated on items that needed to be addressed. JD is professional and personable and we would certainly recommend him and Highland to other clients!
JD made my buyer at ease yet thorough . I will definitely use him again .
Thank you .
Dan is always thorough and open to questions from the Buyers and the agents. We always feel comfortable with his findings.
Dan is the best!
The inspector did a great job.
Highland inspectors are always very thorough and give my real estate clients a full picture of the condition of the home they are buying. Highly recommend!
Mike is very thorough and patient when explaining his findings to buyers. Highly recommend!!!
Mike is a very professional and thorough inspector, highly recommend Mike Burns and Highland Inspection Group
He has helped clients purchasing new construction in 55+ neighborhood and given them the reassurance that items found from an independent pre-drywall and final inspection have now been addressed prior to settlement. Highly recommend Rick and his team!
He was an incredibly attentive inspector and he answered all of our questions. Scheduling was a breeze and my client was very comfortable asking questions and having them answered. Top-notch service with patience, knowledge and a smile.
Andy was extremely professional, knowledgeable, and thorough during his inspection. He took the time to explain what he was observing and what it would take to fix or resolve some of the issues observed.
JD is great. Professional, informative without being a deal killer
Dan was great, thorough and kept things moving.
JD is great, very thorough and great communication.
Care of looking for most problematic and undiscovered flaws. Suggestions of whom to go to or what would even be good design features for added value. Like the cool gadgets to see if water penetration behind walls etc.
Dan is always professional and honest with my clients, wouldn't have it any other way! Thank you!
Prompt with providing the report.
Patient yet thorough
Timely, accurate and always willing to answer questions post-inspection.
Debbie is always on top of scheduling appointments and working with the buyers!
Rick is the very best and handles each and every inspection with experience, information and creates a valued relationship with each and every client.
JD did a wonderful job explaining what he found and the importance of the items he was noting.
Always does a great job!
I enjoy working with Andy. He’s super detail-oriented and takes the time to explain what he’s discovered. The report he puts together is packed with useful information!
Very Professional and very much appreciate being right on time.
Very easy to work with and respond immediately. I have been happy with all of the Inspectors that I have worked with. Very honest and do not alarm the Buyers.
I started using Highland Home Inspections when they did the Inspection on my own Home that I was selling.
Would highly suggest to Buyers and refer them to other Agents.
Highland Home Inspections is fantastic! Debbie DeSena is very responsive, and I am usually able to get an appt within 1-3 days. Inspector Dan Floyd is great and with whom I work the most. He's exceptionally professional, communicative, thorough, friendly, and incredibly patient with clients! Their reports are clear and concise and are usually returned the same day. Thank you, Highland Home Inspections, for the high quality of service you provide!