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based on 245 ratings.
What our agents think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
JD is the BEST inspector. He is very thorough and consultative with our clients. We have been working with him for years and appreciate him so much.
Best Home Inspection services!
Easy to communicate with you all. Great care and customer service. Knowledgeable and helpful
Very through. Good communication with buyers
Our surveyor was very professional and knowledgeable about the house. I would highly recommend!
does the extra step to ensure the buyers understand the issues.
Knowlegeable. Provides information for the Buyer regarding the house but does not alarm them.
Highland Home Inspections recently completed a home inspection and radon inspection on a property in Catonsville for my client's and I. Mike Burns did a fantastic job of being thorough, teaching-based, and knowledgable. He was sure to explain all the major systems and components of the house along with the condition. Debbie DeSena was very warm, welcoming and personable when scheduling, ensuring all of my needs were met. Mike's attention to detail, Debbie's flexibility in scheduling and the company's overall turnaround time to produce an inspection report are unmatched. I highly recommend them for all of your home inspection related needs!
Very professional and comprehensive, although the inspection itself was too long.
Great customer service and thorough inspections by Mike Burns!
The inspector drilled through a wire and both the inspector and owner declined responsibility. I will never refer a client to this company again.
JD Pyle did a fantastic and thorough job inspecting the home and explaining everything to my clients who are first time homebuyers. I learned a lot myself. Thank you for another great home inspection by HHI!
Mike was super thorough and patient in explaining things to my first time homebuyer.
As a real estate professional, Highland Home Inspections has been my “go to” for over 20 years. Scheduling is easy and I can always count on them doing a great job. They are thorough and educational with my clients without being alarmists.
Very thorough and professional.
Great availability and quick turnaround times. With quality and informative inspectors.
A big thanks to Richard Belliveau and his team at HHI for squeezing my clients in last minute for home and mold inspections, and providing them with knowledge and peace of mind so they could settle on their new home the next day. The buyers are very happy!
Good inspectors who explain things well to clients and the use of moisture detectors.
Dan was patient, kind, thorough and focused. He was able to answer questions directly and honestly. He’s a pro!!
Great response and expertise from good company that has been trusted for many years!
Excellent inspection.
Efficient & knowledgeable inspectors. They take to time to answer questions as the process goes along.
Great customer service, excellent inspectors. Scheduling a home inspection is pretty much a last-minute request. We have just so many days to get it done. Highland always manages to get it fit me in, and their reports are clear and easy to understand. I highly recommend them.
was very thorough in your report, and easy to work with when road bumps came up
Very thorough and knowledgeable. Patiently explained things to first time home buyers.
Mike is great. Very thorough and takes his time explaining things to the buyers.
Always glad to have Andy as the inspector. He is knowledgeable without being alarmist and his availability to explain various repair items after the inspection is always so helpful.
You guys do an excellent job. Communication is swift. Andy is a good inspector and knows how to speak well with my clients. He answers all questions professionally and knowledgably. Overall, I appreciate all of your professionalism.
Very thorough inspections. I use them for all of my MD inspections including new construction, pre-drywall inspections. Highly recommend.
Very professional