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based on 272 ratings.
What our agents think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dan Floyd is the best. He clearly explains the inspection process to buyers.
Very thorough and patient Inspectors The go to Inspection company!
Prompt, friendly, knowledgeable, thorough
Dan Floyd is the man!
Excellent home inspector
JD was excellent inspecting a townhome for my buyers. He was very knowledgeable, friendly, and professional.
JD is a great and highly engaged home inspector. The buyers and I greatly appreciate his level of expertise and how well he works with buyers.
Personable and professional
Andy took his time to explain everything to my first time home buyers
Home Inspector shook my hand when he met me and assumed I was the Listing Agent. He then proceeded to give me vague one-word answers for 15 minutes on any questions about the inspection. Next time, he should ask that question when he is introduced to the buyers agent, instead of assuming.
A pre-listing home inspection is always a great idea!
Vrery respoonsive and easy to work with. Rick and his team are true professionals and the home inspection report is easy to read and to navigate. I highly recommend Highland Home Inspections
Dan Floyd is a great inspector
Daniel was very thorough and explained all the problems. He found problems that we did not even recognize.
Inspections are very thorough and the inspectors are personable.
Highland is a trusted partner that I know I can count on. The team is professional, knowledgeable and accommodating.
I love how responsive Highland Home Inspections is regarding scheduling and any other questions. They respond quickly and often on nights and weekends. They "get" the urgency the buyers and real estate agents have to schedule quickly once a contract is in place.
Their inspectors are top-notch, ASHI certified, thorough, and super patient!
Thanks, JD and Andy for the awesome inspections in the last couple of weeks for my clients!
Excellent knowledge
Mike is always thorough and willing to answer all questions that the Buyer may have.
Mike should not be doing home inspection anymore
Knowledgeable professional services
Mike is great! He is very thorough, very knowledgeable.
Great day with JD, two inspections!
Great day with JD, 2 inspections!
Very helpful, thorough, and not an alarmist. Good communicator.
Dan is a wonderful and through inspector. He always answers the buyers questions completely. He did a great job also speaking to my intern so she could learn a few things! I appreciate having Highland Home inspections as a trusted resource.
Thorough, knowledgeable, and friendly! Highland is my go-to provider for Home Inspections! Another great inspection done, and a great benefit to my home-buying client!
Highland Home Inspections came highly recommended by experienced agents in my office, and I now know why! Inspector Mike Burns met us outside the home on time and was ready to work. My client was a first-time home buyer, and Mike made sure to explain the report, documentation, and photos of any items needing attention. He invited the buyer to walk around and ask questions about any of the systems, and was careful to explain how those and the appliances worked, as well as how to keep them in working condition.
We stopped our inspection early at the buyer's request. This particular home required extensive work, indicating a pattern of deferred maintenance, and the buyer exercised his right to void the contract.
As a seasoned real estate agent, Mike and Highland are exactly who I need to fill in as my new preferred inspectors since the retirement of my former inspector had me searching for that perfect buyer inspection advocate. When asked, this client has instructed me to contact Highland for his next home inspection. I will be referring Mike Burns to other agents and my clients as well. Name removed
Always thorough and willing o explain any situation to my clients.
Professional and Easy!