Customer Testimonials
Its amazing to be able to get help from a person on the phone! So much faster and more thorough than searching through a website FAQ or AI assistant, particularly when I'm mid-itinerary and have a delay or cancellation. 100% of my interactions over the phone with travel assistants have been excellent.
The person I spoke to on the phone was helpful and competent.
However, I am annoyed that I cannot access Concur online. Whenever I click the link to for Concur, I am automatically taken to the home page of the Universities of Wisconsin
Very easy to use.
She took her time with us and she was very helpful
rapid and convenient. good prices.
This was our first time working with Fox World Travel to plan a trip. I know many people feel the internet makes it simple to do it on your own ... you don't need a travel agent. Boy did this prove that wrong! We worked with Brianna to book our first time in Jamaica. The initial booking was simple and went very smooth. Later I saw the price had dropped so she worked with Apple to get us a price adjustment to reflect the new price. At that point she also found that something we originally paid extra for was redundant and not what we thought it was, so she got the refund on that as well. The result ... almost a $1000 savings! Then ... Hurricane Melissa. Being able to work with Brianna to switch our trip to another location was simple. I saw plenty of articles about others who booked "on their own" and were spending hours and hours on the phone trying to get things changed. Brianna took all the stress off of us. Now we can look forward to our trip again. Fox World and Brianna will definitely hear from us next year when we are ready to book our next trip!!
Make it very easy to plan/schedule your trips
I am informed of any changings on my fly.
Always helpful to provide options for my work travel and willing to answer my questions in a timely manner.
Kedra is great
I am very satisfied and appreciative with the professional, courteous, and efficient service provided by Katie Dahl. Thank you, Katie.
Everything went very smoothly and effortlessly with our arrival, and I would definitely recommend it to my family and friends. Thank you so much!
Always helpful and knowledgeable.
I’ve always had excellent service with Fox. I’ll never forget how kind and helpful your staff was when I was in Mexico when COVID caused a shut down in the United States. Every time I tried to confirm my flight the United app and website crashed. I called the help line and the staff was very comforting and made sure everything was as it should be.
I really appreciate how easy and efficient it is to work with Fox World Travel. Your team is consistently responsive, detail-oriented, and proactive in helping me navigate travel logistics. The booking process is smooth, and I always feel confident that everything is handled professionally. It’s clear that customer satisfaction is a priority, and that makes a big difference.
Attn: Kim N
I appreciated how friendly everyone was in helping to guide me through my flight information! I was a little worried about getting onto the same flight as one of my friends, however the amazing people at Fox World Travel were there for me and were able to get me on that same flight! This is such an amazing source to go through because they always care about the people and making sure that they have an amazing experience!
Everything was just very easily put together
Quick response
Fox World Travel is the best!
I haven't had to call and work with an agent but the online portal works well.
Very easy to book and find flights!
Very easy to guide through and it's quick to complete.
Easy and quick reserve a trip
I love the support from our Schreiber Team - Kim and Gina. They know how our partners travel and the preferred hotels in different locations. They make travel arrangements easy!
have always liked the way that you take care of me for the past 26--or is it 27 years. i really cannot remember. my compliments to you and your employee, marcie ortscheid who always got me to where i needed to be and always got me home.
Efficient
It's easy to schedule travel and then come back and expense it in Concur
Alana does a great job for us.
Easy to use, fast communication