Customer Testimonials
Convenient, polite, effective, efficient.
Very user friendly!
Becca is excellent! Provides full, well researched information. FWT is very accommodating with changes in plans. We will be using FWT to assist/plan all future International trips.
customer service
Responsive, helpful, always- completely reliable and much appreciated.
Very easy to use
We have always dealt with Tammy Uecker and could not be more pleased! She understands what we look for in a vacation including where we prefer to fly out of and what type of resorts we like to stay at. She is always prompt with her replies to us and is very professional. We have recommended Tammy to many of our friends (some of which we know have booked vacations through her because of our recommendation).
I was speaking to a Real Live Human from the start and she was extremely helpful and knowledgeable about the cruise I was looking for
Appreicate the friendly & efficient assistance when I need to call in
Smooth and easy to navigate process.
We really enjoyed the service we received from our travel agent, Jennifer Skaar! She was able to help us make decisions because of her expertise. The information was very helpful! We are looking forward to our trip!
I used Fox World Travel to purchase air tickets because this is the designated service by the university. I liked it since their website provides many options when choosing flight schedule.
I liked that I was able to call, cancel and rebook from speaking with a very helpful agent. The process was low stress and convenient. Thanks for providing such great service and customer service.
Excellent response time and found exactly what we were looking for.
The easy of use
I like using Chat option.
I initially setup my trip thru the Concur app and was very easy. I needed to change my plans and the website was just as easy.
My name was spelled wrong and the person that helped me get it fixed was very helpful and polite.
Always extremely helpful when I need to call for assistance!
Booking online
Corporate services are high level. Last minute assistance
EASY TO USE
Relatively easy to navigate through the screens.
It was very easy to book my travel, and the agent was very accommodating to my preferences! Much less stressful than trying to figure out travel by myself. 😄
The problem was resolved immediately. Thank you.
The immediate response - responses, because it took a few emails, and after office hours.
It was easy to understand what to do.
Quick and accurate service, helpful with watching for better prices and handling any issues.
Renee was the travel associate who recently helped me. Due to a system issue, I could not adjust my travel using the online system. Renee was warm and understanding, and she not only handled my travel schedule adjustment needs but also made me feel like my best friend was helping me overcome a stressful situation. Excellent customer service!
Haley is SO easy to work with. She remembers what you’re looking for and makes it happen. I appreciate that she looks for multiple options, offers great suggestions and insights to make the trip memorable. She always follows up too, excellent customer service!