Customer Testimonials
Easy to communicate on email and quick responses. Agent seems to easily comprehend what my needs are. Love that I can see the flight in my American App, too. Wish the agent could book Exit row as requested -- they did not, nor did they respond to that request. But I was able to change the seats myself in my AA app immediately after it was booked.
Prompt response and very helpful and friendly.
Marisa is very knowledgeable regarding the places we are planning on traveling.
When I call with travel issues/changes, the reps are always very helpful and make things easy to change - thank you!
Easily assessable, user friendly.
Years ago, I worked with Cindy, who is no longer with the company. She was great. I now work with Terri, who also does a super job. The associates are attentive and find the best deals in keeping with my interests.
The process is smooth and timely. I will continue to work with Fox World Travel for my vacation needs.
Katie really worked hard to make our trip happen. I liked the personal service.
Very polite and accurate on all fronts, price, details, explaining what and how emails and payments and signing of contract worked.
Easy to book travel. Whenever I've had an issue and had to call an agent the service has been great.
I really like being able to talk to your friendly and well-trained staff when I have questions about my flight reservations. Kudos for using HUMAN BEINGS for customer service and not being over-infatuated with expensive tech to do the job instead! A smart human being is a far better and quicker problem solver in almost all cases. Thanks.
Efficient
Responsive
No nonsense
Super easy
Booking online is very easy. If I have issues, any time I’ve called the customer support, they have been very helpful.
The ease of use.
It is what I am provided to use for business travel. No other options.
When I call your representatives are always helpful and pleasant.
The complete and easy to read communications via email and text. Spot on!
You make it so easy to use. Friendly service and very helpful for the two times I needed assistance.
Lindsey Schultz is very responsive to requests and emails.
great representative who helped me
it was free
The staff is friendly , helpful and flexible.
I appreciated how quickly customer support got back in touch with me, especially during a difficult time for everyone who was traveling during the last week. Additionally, the representatives kept in constant communication with me, and were able to resolve my questions and issues promptly.
Reservation is taken care of .
Always someone there to help. No question is too small to answer. Always courteous and ready to help. Good feeling working Fox World travel. Paula does a great job!!
So happy that the UW is back with Fox!
Extremely proactive to assist me, particularly when I needed help urgently!
Personal service, everything is very fast.. your recomendations
Very efficient!