Customer Testimonials

Great communication, happy client!!

Very efficient and extremely detailed work. Kept updated excellently!

the continued help i recived

Chelcie was awesome! She kept the buyers and I informed. She sent emails every week. She made the whole process stress free! It’s so rare to find a gem like Chelcie!

Great job keeping us informed, quick response to our questions. Working every angle to make sure we got the best possible program to fit our needs. A very smooth carefree experience.

Very good customer service and excellent with keeping you up to date and informed on the process though out the transaction

I’m so glad I contacted Chelcie to help me through my first refinance. She helped me purchase my home and through both processes was very patient and helpful in making sure I understood everything! Very accessible, quick, and trustworthy! Thank you!

Chelcie was very professional and always on top of things for us! I would highly recommend her to anyone!

Chelcie was fantastic from start to finish! She was very straight forward and always very prompt in answering our questions. Thank you, Chelcie for making it a pleasant experience.

Chelcie was great keeping us informed through the process, especially dealing with the Covid-19 issues we were all facing.

Chelcie Burns was amazing from beginning to end!

Chelcie was fantastic during every part of process. She already was able to refi a good friend of mine as well that I recommended her too.

Chelcie was great to work with and made the refinance process painless. It was a joy to work with her again and I would (and have) recommend her to others.

Friendly agent, great service!

Chelcie was very pleasant and great to work with. Did just an outstanding job!😃

Closing on my refinance was seamless and faster than I could have ever hoped. With Chelcie’s help and guidance we were able to save a lot on our mortgage.

Chelcie was amazing! This was a refi and it was exactly one week from application to clear to close! I work in the Real Estate industry and have never seen this happen before! :)

This was the smoothest real estate transaction that my husband and I have ever experienced! Would definitely use Chelcie/John Adams Mortgage again if needed and will recommend her to anyone needing mortgage services.

Thank you so much!

My clients loved her and the transaction went smoothly!

Having Chelcie Burns as our consultant was very helpful and made the process clear and easy for us

Chelcie is wonderful to work with. She is very detailed, keeps the client, Title Co and myself updated daily. Having the ability to keep all of our services under one roof allows for a quick,smooth and worry free transaction.

Chelcie Marie Burns is a joy to work with. Very professional and thorough.

Chelcie Burns personally guided my 1st time home buyers through the entire process with ease. Chelcie kept us informed of the weekly progress and was always available to answer any questions. It is always a pleasure to work with Chelcie.

Chelcie is downright amazing. She worked through some issues always was attentive and on top of things. She gets things done and solves problems.

Chelcie Burns was extremely helpful. She guided my client each step of the way during his new build purchase. I will continue to recommend Chelcie to all my clients!

Love their whole team!

Chelcie was extremely helpful the entire process! I never had to wonder what step we were on, or what came next, she was quick with the information and responses. There were also several times I needed information on the weekends, and she responded without hesitation. Her demeanor between my realtor and myself was that of professionalism and helpfulness. I would recommend JA Mortgage based on my experience with Chelcie alone.

Working with Chelcie was a great experience. She was responsive, diligent and very hard working.

Consistent knowledgeable friendly service

Chelcie is very attentive to her clients. She goes above and beyond what’s expected of a loan officer.

I really couldn’t have had a more pleasant experience. Every one was very professional and great to work with. My loan consultant Chelcie Burns was just great to work with.