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Client Testimonials
No residue left over after carpet was cleaned. Environmentally much better!
Normally not one to take the time for surveys or feedback.....The deep stain extraction processes was superior to others we've seen. The cost to value recieved was excellent. Our technician was polite, committed to our satifaction, and really knew his stuff. We felt were in very good hands.
We have high end carpet and will regularly call upon and invest in Zerorez to keep it in good condition.
friendly, good quality
professional staff and good value in the cleaning services you provide.
Very responsive and extremely good follow through.
Carlos is a very good representative for your business. He knows carpets and is professional. The carpet look great. I will have him again. Also I have recommended you to my friends.
efficient, great cleaning job.
Patrick showed up at my requested time and was very efficient. He also shared some good information on carpet-care. And, as advertised, the carpet was completely dry by the next day!
Tyson was AWESOME!....My carpets look brand new...and my socks are white after an evening around the house...thank you!
You can share my first name and last initial.
Price and professionalism
I HAD SOME CONCERNS WITH A SOME OF THE AREAS IN MY HOME---ZEROREZ HANDLED THEM WITH EASE. I HAD GREAT SERVICE ON THE PHONE, DIDN'T HAVE A LONG WAIT TIME WHICH SURPRISED ME--I WAS ABLE TO HAVE THE CARPET DONE IN THE SAME WEEK I CALLED, THE TECH THAT CAME OUT WAS PROFESSIONAL AND KNOWLEGEABEL OF THE PRODUCTS AND SERVICE HE WAS PROVIDING.
Efficient scheduling, calls and email to confirm arrival of technician, knowing the cost before starting, clean carpets.
I liked how detailed and thorough the technician. He really seemed to care about doing a good job and pleasing me.
Professional
Great guys working for you.
Everything
on time, expediant and no drama!
The technician was very professional,knowledgeable about the services provided,on-time and very thorough.
Excellent cleaning job and the service went above and beyond to ensure the best job. Very cordial and pleasant to have in our home.
They are safe for pets.
Service people are taught well before they come out on their own. They are knowlagable about their producst and how to use them.
Cleans carpets without leaving any residue.
On time service,competent and friendy personnel and excellent results. Tyler was very
polite and did a great job on my rather old carpet.
Prompt scheduling,excellent service , polite and informative technition, very happy with overall expierence...
Professional crew job was done in a timely manner very pleased
The tech were really nice, helpful and knowlegable. Did a great job and got the big red stain out.
Thanks
Service techs were great. Gave me a great deal for being a return customer and my carpets look great!!!
I like that there are no chemicals
The representatives are courteous.
If you're going to ask what I like, then you also should ask what I don't like.
I think Zerorez does a better job than other cleaning companies I have tried including Sears and Stanley Steamer. You have always come on time and never over-wet the carpets. The carpets are clean although some areas of ground in dirt return with time.
During this last cleaning, my feedback, other than the positives above, include:
l. Zerorez worker put a large chair in my main hallway, and I had a devil of a time extricating it from the hall back into the living room. I am 71, but I somehow managed after much struggling. I was cussin' him out a little.
2. Since this is winter, Zerorez worker needs to shut the front door as much as possible that still permits the hose passage. In my case, the door was left wide open with lots of cold air entering my house. I'm not looking forward to a higher bill from Avista.
3. I had more than 3 areas done, and was surprised the special price was not allowed to be the cost for the other rooms. Would have been nice to have been told this at the time I made the appointment.
Thank-you.
Name removed
2120 S. Jefferson
Spokane, WA 99203
Phone number removed
easy to book, quality work, no chemicals, personable technicians
On time, friendly technicion, and good job!!