Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   April 13, 2013 — Rated 10 out of 10 by S.O. Zerorez Spokane
What do you like about our products and services?

I liked the fast friendly response time with the high rating from the carpet and rug institute. The carpets look great and were dry within six hours. Advanced technology usually brings a much higher price but the pricing was very competitive.

Thank you,

First name removed

Report a concern   April 13, 2013 — Rated 9 out of 10 by P.K. Zerorez Spokane
What do you like about our products and services?

Ryan was very professional....no "hard" sell ...carpets look great!

Report a concern   April 12, 2013 — Rated 9 out of 10 by S.J. Zerorez Spokane
What do you like about our products and services?

Adam, was polite, and did a excellent job. I was very pleased with how the carpets looked.
thanks to a job well done. First name removed

Report a concern   April 12, 2013 — Rated 10 out of 10 by L.S. Zerorez Spokane
What do you like about our products and services?

The tech was very professional and helpful with answering my questions.I would highly recommend him and your business to anyone who needs to have their carpets cleaned.I will use zerorez when I need to have my carpets cleaning in the future.

Report a concern   April 12, 2013 — Rated 10 out of 10 by S.C. Zerorez Spokane
What do you like about our products and services?

No chemical smell, the area smelled fresh and clean. Patrick was very thorough and task oriented.

Report a concern   April 12, 2013 — Rated 10 out of 10 by T.A. Zerorez Spokane
What do you like about our products and services?

Fast, professional service! high quality cleaning! Josh~ very friendly and knowledgable, very professional, great work ethic!

Report a concern   April 12, 2013 — Rated 10 out of 10 by K.S. Zerorez Spokane
What do you like about our products and services?

He did an outstanding job!

Report a concern   April 12, 2013 — Rated 10 out of 10 by Pam Nilson Zerorez Spokane
What do you like about our products and services?

Consistent quality&service

Report a concern   April 12, 2013 — Rated 10 out of 10 by D.B. Zerorez Spokane
What do you like about our products and services?

I like the fact that someone answers the phone when I call. I like the 1/2 hour call ahead. I like that you are always on time. I like the clean non-smelly workers. I love the citrus smelling stuff you spray on the carpet!

Report a concern   April 12, 2013 — Rated 9 out of 10 by M.A.M.H. Zerorez Spokane
What do you like about our products and services?

No chemicals

Report a concern   April 12, 2013 — Rated 10 out of 10 by Lynn Rablin Zerorez Spokane
What do you like about our products and services?

Your employee Tyler Hamberg was very professional and efficient.He did an excellent job.I would highly recommend Him to all my friends.I also like the fact that you don't use any harsh chemicals as I soon will be getting a new puppy and I also have two parrots.Thank You,Lyn.

Report a concern   April 12, 2013 — Rated 9 out of 10 by Melinda Yaeger Zerorez Spokane
What do you like about our products and services?

Service people were extremely friendly and knowledgeable. They explained options available for my carpet issues and were not pushy. They let me make the decisions.

Report a concern   April 11, 2013 — Rated 10 out of 10 by S.S. Zerorez Spokane
What do you like about our products and services?

The service people were very nice, quik and put on booties. They did a great job on the carpets.

Report a concern   April 11, 2013 — Rated 10 out of 10 by C.R. Zerorez Spokane
What do you like about our products and services?

The technicians were extremely polite and helpful! Very easy to work with & very professional! My carpets look great!!

Report a concern   April 11, 2013 — Rated 10 out of 10 by C.S.M. Zerorez Spokane
What do you like about our products and services?

clean carpets name of the game...good job....and John is "THE BEST-EVER"

Report a concern   April 11, 2013 — Rated 10 out of 10 by J.J. Zerorez Spokane
What do you like about our products and services?

From my first contact (by telephone) to the last (when the three people left who were working on my floor) everybody was pleasant, efficient and professional. Adam was a joy to work with, as were the other two gentlemen whose names I don't recall. Thank you.

Report a concern   April 11, 2013 — Rated 10 out of 10 by S.L. Zerorez Spokane
What do you like about our products and services?

The customer service was outstanding!!!!! I could not believe how clean my carpets were after he was finished

Report a concern   April 11, 2013 — Rated 10 out of 10 by J.P. Zerorez Spokane
What do you like about our products and services?

your products, the professional way your people work, the speed the job is finished. We would recommend Zerorez to anyone and have.

Report a concern   April 10, 2013 — Rated 10 out of 10 by N.C. Zerorez Spokane
What do you like about our products and services?

You are a green company and your carpet cleaning contains no harsh chemicals. The man who came to do the work really did work hard to remove all the carpet spots left from the previous owners.

Report a concern   April 10, 2013 — Rated 10 out of 10 by Clem Bustamante Zerorez Spokane
What do you like about our products and services?

Services were quick, technician was punctual and knowledgeable.

Report a concern   April 10, 2013 — Rated 9 out of 10 by M.C. Zerorez Spokane
What do you like about our products and services?

Carpet dried quickly.

Report a concern   April 10, 2013 — Rated 10 out of 10 by S.M. Zerorez Spokane
What do you like about our products and services?

End result Watching a technician who knows what they are doing

Report a concern   April 10, 2013 — Rated 9 out of 10 by J.L. Zerorez Spokane
What do you like about our products and services?

The "clean" lasts, especially with the option of coating to repel dirt. However, I was not happy with the cost of coating the rug--seemed excessive. Our $99 3-room process booted to $219 with the coating. Ouch!

Report a concern   April 10, 2013 — Rated 10 out of 10 by Karen Flikke Zerorez Spokane
What do you like about our products and services?

The service technicians were very friendly, did a professional job, and got it done in a good amount of time (not too quick, but efficient). Didn't waste time. Dried rather quickly and the product smelled pretty good! The price was fair and reasonable. Thanks!!

Report a concern   April 10, 2013 — Rated 10 out of 10 by J.B. Zerorez Spokane
What do you like about our products and services?

The carpet is cleaner than in a loooooong time and it dried so much faster. According to Grand Lodge we cannot put our name on your advertisement but I have sure told A LOT of people and will continue to do so.

Report a concern   April 10, 2013 — Rated 10 out of 10 by Connie LaMont Zerorez Spokane
What do you like about our products and services?

The employees have always been friendly and the no residue in the carpet

Report a concern   April 10, 2013 — Rated 10 out of 10 by P.B. Zerorez Spokane
What do you like about our products and services?

On time for appointment.

Report a concern   April 9, 2013 — Rated 10 out of 10 by M.A.L.H. Zerorez Spokane
What do you like about our products and services?

The technician arrived promptly and was extremely courteous. He is very well trained and did a very nice job. I have used Zerorez before, and will certainly call you again for my own home.

Report a concern   April 9, 2013 — Rated 10 out of 10 by C.C. Zerorez Spokane
What do you like about our products and services?

The final result was terrific-I still like how my carpets look after nearly 2 weeks. I was
impressed that Tyler was able to remove most of the major stains I was concerned about. I
appreciated Tyler's professionalism. I think it would be helpful if you had a form that
listed the different products and the cost--it was confusing to me to follow the options
during our conversation without looking at it on paper, and although Tyler estimated it on his smartphone, it was not until I had a chance to look at the bill on my computer 3 days later that I new what the specifics were. I had a little bit of a pause due to sticker shock when he said the estimate was at $710 (I was trying to figure how we went from $99
for 3 rooms. Thanks again for your service.

Report a concern   April 8, 2013 — Rated 10 out of 10 by R.A.Y. Zerorez Spokane
What do you like about our products and services?

Very efficient, professional


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