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Client Testimonials
Prompt service, technician did a good job.
Easy to book any of the services offered. The greatest is its employees who come to my house. All have been very professional, polite, competent, are able to explain what they intend to do and can actually answer questions. Staff is awesome. It's nice to ask someone how their day is going and they respond with answers, they don't stand there and look at me like I have three heads or wonder if I should watch the breeze go through theirs Zerorez staff are real people. Thank you for hiring them and sending them to me!
The man who returned our area rugs had been out earlier this year for a bulb change. He remembered we’d had a dog & weren’t going to have our carpets cleaned until our dog passed. He noticed no dog & clean carpets. He was very kind, acknowledged our loss and was very respectful. Definitely a caring asset to your team.
Great clean products. Amazing technicians and fantastic quality of work
clean fast and Jason was very friendly
HAVING HAD A NO SHOW FROM ANOTHER COMPANY I WAS WARY! THERE WAS NO NEED! YOUR COMPANY ARRIVED READY TO WORK A LITTLE EARLY! THE WORK WAS DONE METICULOUSLY, BEING CAREUL TO GET ALL AREAS REQUESTED. WE WERE VERY HAPPY AND WILLING TO PAY THE PRICE! THERE IS SOMETHING TO BE SAID FOR GETTING THE JOB DONE WELL, ON TIME, WITH A VERY NICE REPRESENTATIVE DOING THE JOB!
Tyler was exceptional!
We love Zerorez! Friendly, efficient and professional
On time and I’m happy with the results.
Professional service person, excellent and through cleaning of carpet. Best. We’ve ever used! Amazing care of furniture protection and corner protection on all corners of home.
Young man did an awesome job! Was very polite too
Always so professional and nice
The tech was right on time, very friendly and fast. The carpet cleaned up very nice. He also explained to us about the protective coating we could get put in the carpet, which we’ll do nextctine
They did a very good job. Thorough and got a big oil stain out of carpet.
I like the quality service Zerores provides.
After I made the appointment and started moving the furniture and preparation for the cleaning, I thought OMG they’re just gonna walk out of here because my carpets were so bad 16 years and had never been professionally cleaned. Tyler was my tech and he did a fantastic job I won’t wait 16 years next time, I highly recommend zero Rez
My technician, Blake, was very professional and listened to all of my concerns. Unfortunate, we had a renter whose dog used our carpet as their bathroom. I was mortified at the condition the carpet was left in. The smell was horrible. Blake used his urine detection light to reveal all of the urine, and went over all options and cost and was very upfront and honest. Absolutely worth the price of peace of mind that my new renter is not sleeping in dog pee! I was assured that if I was able to smell traces of urine coming back they would come back out and reapply, and redo the extraction process. I would highly recommend Zerorez. Fast, courteous, knowledgeable and friendly! Will use them again and again!
You sent the technician back to reclean an area that was missed. He was very polite, though he did seem new to carpet cleaning
A.J. Hacker is a stellar representative of ZeroRez. Not only did he do a truly professional job on our carpets, but he was also a very engaging and friendly person. He took great care to put our little puppy dog at ease, as well as myself and my wife.
When asked about the processes involved in cleaning and what to do afterwards he was very clear and made us feel very comfortable and confident that we had chosen ZeroRez.
I would also like to add that Melanie, who did the scheduling over the phone for both our carpet cleaning and duct cleaning was very personable and responsive to our personal situation as we needed to reschedule due to family emergency.
It was a pleasure to deal with ZeroRez.
P.S. please except this as a suggestion for the future, and not a criticism. When AJ put the protectorant on our area rug, it would have been a good idea to put newspapers around the edges so that the residue did not also protect some of the flooring around it. No complaint, Just a thought. AJ was great!
The young woman who helped us was excellent. Can't remember her name, but she was new at the job.
Professionalism and great attitude of your technicians.
Conscientious thorough cleaning.
Great people to work with. Do an excellent job cleaning furniture and rugs and carpet
I was disappointed I had a missing screw in my master bath vent and he left a screw on the floor in my front bathroom so that vent wasn't screwed shut. He left my attic entrance open so I had to get my brother over to close it. He called and said he would be over on August 5th to close my attic cover and then never showed or called again. Not impressed with him at all.
Austin did a nice job- thanks
Your service tech was outstanding and the carpets look great
Fast and easy
The carpet dries quickly.
Nathan was friendly and polite! He did an amazing job on our carpets. They were dry the next morning and look so clean and the pile fluffed back up. Thank you Nathan!

How well and often you keep us informed of the arrival cleaning date and your cleaning rep. to our home.