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Client Testimonials
process didn't require use of my own water like Stanley Steemer. Pet enzyme made the house smell really fresh.
We're a repeat customer. Each time, the representatives from your company were prompt and did a thorough job.
On the most recent visit, Jock worked diligently on the problem areas on our 10 + year old carpets.... and my wife and I were both pleased with the end result of the Zero Rez cleaning.
The only thing I have a problem with ... and have had a problem with... is the "sell up" approach once the Zero Rez representative is on site. The inside sales team is obviously tasked with booking appointments... and then it's up to the team members to offer the additional services once they're in your home etc. When I booked the appointment, I only wanted the $135 "special" and I made it clear that I had a pet and wanted the "pre treatment" and was told that was included.
I wasn't going to argue with Jock... he did a great job.... and we both felt awkward. He did an excellent job! My problem is with the the leadership of the company and the up sell technique they use to suck a few extra bucks out of their clients... especially after leading me to believe that the "bodily fluid acid spray pre treatment" was part of the service.
Sincerely,
Name removed
They they are not harmful chemicals being used.
Like the "no chemical" process. Drying time took a little longer than expected. Carpets look great.
They get the job done right and the rugs look great and smell fresh.
The deep cleaning, quick dry products. Taylor was very professional and knowledgeable. He answered all my questions and concerns. He's a keeper!
Great staff and it is amazing at how good the carpet looks after your service and how long it stays looking clean.
there are no chemicals to worry about, the carpets and couch looked like new and dried quickly.
Friendly and efficient service
The carpets and chairs are cleaned without leaving a soap residue.
There are no chemical fumes, and the carpets look beautiful. Your employees are courteous and do a very good job.
Very quick scheduling and carpet looked and felt just like they advertised. Carpet dried very quick and no musty smell while drying like other methods.
Your service man called about 10 minutes before he arrived. My carpet came at better then I thought it would. I have already given your name to two friends of mine.
Thank you for a professional job, your service man was friendly and knew what he was doing, I felt comfortable with him in my home.
Thank You, Mr & Mrs. Wester
Cleaner rugs and resonanle price
Good smell of the chemicals and curteous friendly manner of the tech.
Excellent service, carpet look fantastic and technician Justin in Raleigh area was so very nice!
On time for appt. Did a great job. Very please. Will use services again.
Peter was very professional, efficient and helpful in regards to making me aware of other services and products that your company has that could benefit us.
fast
made the carpet look like new
Easy scheduling with online appointment setup, knowledgeable service person (Felix), very polite and accommodating!
Clean without chemicals...carpets not stiff.
My carpets look like new. They hadn't been cleaned for a few years. I was amazed at the difference in color and texture. The stains were gone. Plus the carpets were only damp after the process. It has been a week and nothing has "reappeared". The technician was friendly and thorough. A great experience!
prompt and professional.
You got the pet stains and odor out of our carpet.
On time service.
Promptness and professioalim.
people and product are great. i like everything except the alacart style of adders
The best carpet cleaning job I have ever gotten!
The service was easy to schedule,fast, efficient, and my carpets look great!

The technician was very knowledgeable, thoughtful about our situation and competent.