Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   July 13, 2011 — Rated 10 out of 10 by A.B. Zerorez Raleigh/Durham
What do you like about our products and services?

The house smelled clean and the guys that cleaned the carpet were very knowledgeable. Will definitely be calling again to have more rooms done!

Report a concern   July 13, 2011 — Rated 10 out of 10 by M.P. Zerorez Raleigh/Durham
What do you like about our products and services?

Everything....your guys were pros and well equipped and honest. They got in, did their job, and left and all while being efficient but totally polite and respectful.

Yea, there was more and they were very good at extending the sale beyond what was ordered, but they saw the need and presented the option to us and we accepted. They told us when something might not work and that was very much appreciated.

Report a concern   July 13, 2011 — Rated 10 out of 10 by I.G. Zerorez Raleigh/Durham
What do you like about our products and services?

no scent and dried really fast

Report a concern   July 13, 2011 — Rated 9 out of 10 by C.S. Zerorez Raleigh/Durham
What do you like about our products and services?

My carpets seem very clean amd your representative was on time and very professional.

Report a concern   July 12, 2011 — Rated 10 out of 10 by D.B. Zerorez Raleigh/Durham
What do you like about our products and services?

I like everything "about your products and services". Technician was on time and he did an awesome job. I am extremely pleased with the results.

Report a concern   July 12, 2011 — Rated 9 out of 10 by S.E. Zerorez Raleigh/Durham
What do you like about our products and services?

The service rep was friendly and worked hard on our caprets.

Report a concern   July 11, 2011 — Rated 10 out of 10 by H.J. Zerorez Raleigh/Durham
What do you like about our products and services?

always professional, arrive on time (very important) always do a great job!!

Report a concern   July 11, 2011 — Rated 10 out of 10 by R.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Neat, clean, quick drying

Report a concern   July 10, 2011 — Rated 10 out of 10 by K.C. Zerorez Raleigh/Durham
What do you like about our products and services?

Our technician, Chris Goodwin, was terrific. Explained what he was going to do before he did it. Chris worked hard, got the job done and was on his way! We go exactly what we asked for, at the price we were quoted. Carpets look great. Zerorez was able to remove some spots that ddi not come up the last time we used a traditional steam cleaning service. We will absolutely use them again and highly recommend this service!!

Report a concern   July 9, 2011 — Rated 10 out of 10 by P.J. Zerorez Raleigh/Durham
What do you like about our products and services?

the way the men new what they where doing and being on time happy about their work and happy to answer any questions Thanks for a job better than better. Phyllis Last name removed

Report a concern   July 9, 2011 — Rated 10 out of 10 by A.T. Zerorez Raleigh/Durham
What do you like about our products and services?

you bring your own water and it cleans so much better

Report a concern   July 8, 2011 — Rated 10 out of 10 by D.D. Zerorez Raleigh/Durham
What do you like about our products and services?

Service was EXCELLENT and products the same. No nasty smell when service was complete.

Report a concern   July 8, 2011 — Rated 10 out of 10 by J.M. Zerorez Raleigh/Durham
What do you like about our products and services?

The service was very good and cleaned carpets very well. I like that it is environmentally safe and does not wet carpet so much.

Report a concern   July 8, 2011 — Rated 10 out of 10 by S.D.O. Zerorez Raleigh/Durham
What do you like about our products and services?

Great customer service, ease of scheduling appointments, and amazing cleaning ability!

Report a concern   July 7, 2011 — Rated 10 out of 10 by R.S. Zerorez Raleigh/Durham
What do you like about our products and services?

The guys were very cordial and informative. The rug looks great and didn't seem wet at all.

Report a concern   July 7, 2011 — Rated 10 out of 10 by W.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Zerorez products and services are fantastic. Iam extremely delighted with the after cleaning appearances of my carpet and the freshness,cleanliness,and no wet and sour carpet and smell,thanks to zerorez. You are a cleaning proffession.

Report a concern   July 7, 2011 — Rated 9 out of 10 by T.B. Zerorez Raleigh/Durham
What do you like about our products and services?

I would like to start with what I do not like..Pricing.

Not the Deals, but for the Special Treatments.

The more I thought about it, the more I felt it was a bit of a rip-off to charge $50 a room for Pet Treatment and $30 a room for Carpet Protectant, especially when the bedrooms are so small. One bedroom, with the bed and furniture, there was hardly any carpet space to clean and treat.

There were pet stains in 2 bedrooms. One bedroom was treated no charge for the pet treatment because there was only one area in the room I believe they treated. Even if that room was totally treated at no charge, $50 and $30 per bedroom is far too much to charge.

These are small bedrooms, those treatments were too expensive! I agreed to have them done anyway, because I believed that normal cleaning may not have cleaned the pet urine stains as well as it did. I also believed carpets need "protectant" afterwards. Although, I could be wrong with that!

I mentioned Zeroez to friends and they felt initial cleaning was your "$99 for 3 rooms deal" was great. But when they heard that but I ended up paying $300 because of the 'treatments' , they said it was ridiculous. I do have to say that my husband was furious with me when he heard what I paid.

Other than prices for special treatments being far too high, Zerorez did an excellent with the 3 bedroom carpets. I was very pleased with the results (so far). I will give it a few weeks to be certain. I may have to call for them to respray one room. The crew was very pleasant and knowledgeable. I felt very comfortable with them in my home. They did so much better than other carpet cleaners we have had in the past.

Would I recommend Zeroez to others? Yes. But with the warning of your treatment prices.

Will I have Zerorez clean my carpets in the future? You bet! But will not have treatments unless your treatment prices are better.

Report a concern   July 6, 2011 — Rated 10 out of 10 by C.H. Zerorez Raleigh/Durham
What do you like about our products and services?

Cleans very well, very fast, AND uses their own water.

Report a concern   July 6, 2011 — Rated 10 out of 10 by K.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Excellent service, the technician arrived on time, and took the time to explain the process and different options.

Report a concern   July 5, 2011 — Rated 10 out of 10 by K.Y. Zerorez Raleigh/Durham
What do you like about our products and services?

Great customer service and great results.

Report a concern   July 5, 2011 — Rated 10 out of 10 by M.S. Zerorez Raleigh/Durham
What do you like about our products and services?

HAVE USED ZEROREZ SERVICES FOR THE SECOND TIME. VERY HAPPY WITH THE RESULTS.

Report a concern   July 5, 2011 — Rated 9 out of 10 by S.O. Zerorez Raleigh/Durham
What do you like about our products and services?

I love the carpet cleaning service, but not sure I will recommend your granite sealing service. My granite is not as easy to clean now & always has a haze on it. The product has been reapplied and I still have the same results.

Report a concern   July 4, 2011 — Rated 10 out of 10 by A.W.P. Zerorez Raleigh/Durham
What do you like about our products and services?

The amazing results right before your eyes. My carpet went from dull to beautiful in the blink of an eye. There was no smell or residue and the carpet was ready for my house guest in 5 hours. I was really pleased.

Report a concern   July 4, 2011 — Rated 9 out of 10 by A.J.H. Zerorez Raleigh/Durham
What do you like about our products and services?

Great product! Love chemical free! Technician was very helpful and professional. Went out of his way to please us.

Report a concern   July 4, 2011 — Rated 9 out of 10 by C.P. Zerorez Raleigh/Durham
What do you like about our products and services?

The technician was prompt and courteous and did a good job. I was, however, disappointed that someone in the office told me they would clean under the beds and that, in fact, was not the case -- the equipment would not let them go but just a foot or so under each side. Overall, thought I did think they carpets looked very nice after being cleaned.

Report a concern   July 3, 2011 — Rated 10 out of 10 by S.J. Zerorez Raleigh/Durham
What do you like about our products and services?

Service was great!

Report a concern   July 3, 2011 — Rated 10 out of 10 by E.D. Zerorez Raleigh/Durham
What do you like about our products and services?

On time and great product

Report a concern   July 3, 2011 — Rated 9 out of 10 by F.M.L. Zerorez Raleigh/Durham
What do you like about our products and services?

I LIKE THAT ZEROREZ STANDS BEHIND THEIR WORK. EMPLOYEES ARE KNOWLEDGEABLE AND VERY POLITE.

Report a concern   July 3, 2011 — Rated 9 out of 10 by A.L. Zerorez Raleigh/Durham
What do you like about our products and services?

They worked!

Report a concern   July 3, 2011 — Rated 10 out of 10 by S.G. Zerorez Raleigh/Durham
What do you like about our products and services?

fantastic


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