Client Testimonials

The carpet turned out good and dried out quickly. The technician was friendly and professional.

Always great customer services and carpet is very clean afterwards

Our carpet cleaning technician was extremely professional and knowledgeable. He was very efficient and explained the process in detail. It was our first experience with Zerorez but won’t be our last.

1) I love that you don't use chemicals!
2) Your technicians are efficient, friendly and capable.
3) The attention to detail is much appreciated.
4) The end result is clean with a very light pleasant scent.

Jose did a wonderful job!!!!

Clean and soft carpet afterwards with no residue.

Friendly professional and easy to work witj

Great service, our tech was awesome and she explained everything to me before starting. The product smells amazing afterwards! Very pleased with the whole experience! Will refer and will use again for sure!

The carpet felt great after it was dry

Friendly employees, Arrive in time and do good work

Great Technition

Showed up on time, was very polite and explained everything. He cleaned up and was very helpful!

Treatment for spots should be a bit cheaper. Level 2. Great service though!

Great service..fair price..kind and knowledgeable technician..

The ZeroRez tech was very professional and friendly. She did a GREAT job on the areas we needed addressed. Please send our compliments... we are very happy with the result!

Great service - on time- even early. Explained what would happen and then did just that and more. Had corner protectors and was very mindful of our furniture. When he was done, he walked us through the entire cleaned area and explained what to expect. He did a very complete job but in a timely fashion. I would recommend Zerorez Portland to anyone.

I don't do surveys but I want you to know that your company is the only one I will ever use again. Your workman was skilled, professional and worked straight through to get the job done. I had chem dry do it last year and there was little difference when they left. The carpet was stiff and still dirty. Your person cleaned all of that up and it looks great again and the carpet is soft. I tell everyone that needs a carpet clean to call you. Please don't ever go out of business and please send any professional offers for discounts, etc. please mail it to PO Box 33783, Portland, OR 97292. I am not sure how your system works but it gets the job done beautifully!!!!!!

The person did a good job.

Low smell and friendly knowledgeable staff!

On time thorough clean very professional

Technicians are always on time, courteous, friendly and industrious.
Scheduling system and the many reminders are extremely helpful. Taking care of the invoice on site by credit card also was appreciated. Thanks for your great customer service.

Always friendly. Great customer service. Carpets look fantastic!

Our tech did an excellent job cleaning a difficult carpet.

Your machine couldn’t get our carpet clean but he tried really hard. I will have to replace

I called to schedule my appt and the Customer Service Representative was friendly and listened to my needs to schedule a morning appt. My technician Zachary did an excellent job , he was knowledgeable , friendly and offered services to deodorized our carpet. He also explained his senior partner would be with him today helping out.
We have used Zerores service for over 10 years and have alway had good service. We appreciate the great service and always recommend Zerores to friends and neighbors.
The only thing I would change with this visit, is when I scheduled my appt I wish I would have been asked if it was ok to send a Senior Technician out to observe the work being done at my house by my technician Zachary. I due appreciate them both wearing mask, but due to Covid I limit the amount of technicians (workman) I have in our home. If I had been asked in advanced If a second technician coming out to just observe was ok, I would have declined the appt. We were happy with the cleaning of our carpet.

Name removed and Name removed

The carpets and furniture were very clean when she was done. You may consider getting uniforms for your staff. I wouldn't leave the appearance of your staff to chance.

Thank you for the service

Environmentally friendly. Pet friendly. Dries quickly. Pet solutions. I’ve always had great people come to my home…..and on the phone.

So good! I had moderate hopes given experiences in the past with others. This treatment was top notch, so effective (!) and the service was custom awesome. Super grateful.

Friendly service and thorough cleaning. Reasonably priced.

I love Rafael Gamarra. He does a great job and is a wonderful person. The carpet is cleaned very well.