Client Testimonials

Excellent work and raport

The pricing was very reasonable. The technician was prompt, courteous, knowledgeable and conscientious. In fact, he asked if he could clean a small wool rug in our entryway at no cost. To me, that is customer service that exceeds expectations!

Prompt, professional and positive results.

Finn was great. Infomative, polite, and answered all questions. Carpet turned out great. Will be using your servicees from now on. Thanks, again

Fast professional technicians, the results were far better then I exspected

based in Tigard, respectful, great job cleaning

clean!

I liked that I had an estimate and there was not a big push to buy all kind of other products once the team arrived to clean. I thought the young men who came were very professional.

The only thing I wish is that I had moved over my eliptical machine when they were here because I moved it today and there is a mark where it was not cleaned.

The carpet was cleaned better than any company I have used before. Every stain was gone and the office which I thought could not be cleaned to match carpet under a protector was done so that you could not tell what had been protected and what had not. And that was after they were clear that it might not look as good as the carpet that was under the chair protector! I was very pleased.

you come in and get the job done, very professional! I have used alot of carpet cleaners thru the years but since using Zerorez my carpets have never looked and smelled cleaner.

on time , in contact, FAST, polite. Love the way my carpets feel and smell.....

Professionalism. Jen explained products/service well on the phone and Finn delivered the goods. He was thorough, courteous and did a great job.

Outstanding, professional service. Very responsive, dependable, friendly, and my carpets are as clean as they have ever been!

Jeff was there when you said he would be there, took the time to answer questions, even of a 10 year old. was professional, respectful, and a just plain nice guy that did a thoro job.

On time. Appreciated the telephone call to alert me that Zerorez associate was on his way. Friendly demeanor and displayed interest/concern in what my carpet cleaning needs were. Did very good job and repeatedly asked me if job was done to my satisfaction. Promptly cleaned any areas I requested. I'm a repeat customer and I can't see calling any other company the next time any of my carpets need cleaning. Excellent.

The carpet dried quickly. We waited until the next day to put any furniture back on it, though. It has been almost a week now since our carpet was cleaned and no dirt has reappeared. That seems to happen when we have used other carpet cleaners. Jeff, your technican told me that would not occurr and he was correct. Thank you.

Everything was good.

I liked that you provided the furnace duct cleaning along with the carpet cleaning service. You were prompt and thorough- also pretty fast. Mostly, I liked the system used: your soapless cleaning system was explained to me and makes good sense for people that want to preserve their carpets. My carpets look great even though they are fairly old and the dust that was removed from ducts (had remodeling dust), makes my home more comfortable and clean.

Leaves no residue. The protection of my furniture and walls.

the technician was very good and knowlegeable and he worked hard to do his best for me.

Carpets look amazing! The serviceman was friendly & professional.

prompt and efficient service. ease of setting up appointment, Fantasctic job on cleaning the carpet. it was wonderful to come home to a sweet smelling home

Clean quick service

Very professional and a generally thorough job.

Quick service. Odor gone from family room carpet. Really happy with the results!

We like the fact that it is a "green" product. The technician was very pleasant and helpful. The carpet looked great after being cleaned.

Great job and excellent service. The only thing I had a little problem with is I have
very sensitive skin and when I sat on the carpet or the couch, that was cleaned, I itched from the alkaline solution. After I vacuumed it was better. The carpets look very nice.

Everything! Jon Houser arrived early, was incredibly friendly and explained exactly what I could expect. LOVE that I can feel confident when my babes roll around and wrestle on these gorgeous, freshly-cleaned carpets! Will definitely be using them twice a year from now on! THANK YOU!!

When I came back into the house after the carpets were cleaned, there was absolutely no odor from the cleaning solutions used. The carpet dried quicker than it has from other carpet cleanings. I didn't have to worry about my cat walking on the damp carpet and then licking her paws.

That you cleaned the carpets without leaving soap that attracts dirt - just as advertised. The man who cleaned my carpets was very pleasant and attentive and did a wonderful job. Thank you.