ZEROREZ of Minnesota
5310 W 23rd St #100
St. Louis Park
MN 55416
United States

Client Testimonials

Report a concern   September 8, 2022 — Rated 10 out of 10 by R.H. ZEROREZ of Minnesota
What do you like about our products and services?

Nick was great. I would use Zerorez again.

Report a concern   September 8, 2022 — Rated 10 out of 10 by K.B. ZEROREZ of Minnesota
What do you like about our products and services?

Quality cleaning and efficient

Report a concern   September 8, 2022 — Rated 10 out of 10 by Y.S. ZEROREZ of Minnesota
What do you like about our products and services?

Friendly and efficient service personnel, being on timel, and doing an excellent job cleaning my carpets
I appreciated your customer service personnel as well.

Report a concern   September 8, 2022 — Rated 10 out of 10 by Carrie Burch ZEROREZ of Minnesota
What do you like about our products and services?

TJ did a great job for us. Our carpets look and smell great. I will use Zerorez again and request TJ!

Report a concern   September 8, 2022 — Rated 10 out of 10 by Toni Anderson ZEROREZ of Minnesota
What do you like about our products and services?

Thoroughness and professionalism stands out above and beyond. Every procedure was explained in detail and I knew just what to expect! Definitely would hire Zerorez again.

Report a concern   September 8, 2022 — Rated 9 out of 10 by Judy Amrhein ZEROREZ of Minnesota
What do you like about our products and services?

Dominic was very thorough and courteous /

Report a concern   September 8, 2022 — Rated 10 out of 10 by J.A. ZEROREZ of Minnesota
What do you like about our products and services?

Our two technicians were excellent - on time, listened to our specific requests and did a great job of cleaning our 15 year old carpeting! Looks like new!

Report a concern   September 8, 2022 — Rated 10 out of 10 by T.L. ZEROREZ of Minnesota
What do you like about our products and services?

Very friendly tech. Couch looked brand new

Report a concern   September 8, 2022 — Rated 9 out of 10 by J.S. ZEROREZ of Minnesota
What do you like about our products and services?

Quick and carpets are very clean

Report a concern   September 8, 2022 — Rated 10 out of 10 by J.J. ZEROREZ of Minnesota
What do you like about our products and services?

Technicians were very polite, and helpful. Carpet looks very clean. Thank you.

Report a concern   September 7, 2022 — Rated 10 out of 10 by Jonathan Poulson ZEROREZ of Minnesota
What do you like about our products and services?

Easy, convenient, affordable

Report a concern   September 7, 2022 — Rated 9 out of 10 by K.W. ZEROREZ of Minnesota
What do you like about our products and services?

Clean. No chemicals

Report a concern   September 7, 2022 — Rated 9 out of 10 by S.C. ZEROREZ of Minnesota
What do you like about our products and services?

We like your cleaning, but the communication leading up to the cleaning was either confusing or non-existent. I asked for a cleaning and the rep scheduled me first for an estimate. And then changed it to a cleaning appointment. I asked for an afternoon appointment and never received a confirmation. I sent 2-3 emails and called in several times leaving I believe 1-2 voicemails. I never received an email or call back. We never received a communication 24-48 hours prior to our cleaning so we didn't know if we were actually scheduled or not. On the morning of our assumed appointment I called in and FINALLY got a hold of someone and was told we had a 4-7pm window for arrival/cleaning.

Report a concern   September 7, 2022 — Rated 9 out of 10 by L.D. ZEROREZ of Minnesota
What do you like about our products and services?

Fast friendly service

Report a concern   September 7, 2022 — Rated 10 out of 10 by K.W. ZEROREZ of Minnesota
What do you like about our products and services?

A great process from start to finish.

Report a concern   September 7, 2022 — Rated 10 out of 10 by S.F. ZEROREZ of Minnesota
What do you like about our products and services?

Very timely & a good job.

Report a concern   September 6, 2022 — Rated 10 out of 10 by B.K. ZEROREZ of Minnesota
What do you like about our products and services?

Service as quick and efficient and well-done! The service technicians were friendly and knowledgeable. Highly recommend!

Report a concern   September 6, 2022 — Rated 10 out of 10 by P.J. ZEROREZ of Minnesota
What do you like about our products and services?

The service was fantastic.

Report a concern   September 6, 2022 — Rated 10 out of 10 by B.B. ZEROREZ of Minnesota
What do you like about our products and services?

the service, the quality and if ever needed the follow up

Report a concern   September 6, 2022 — Rated 10 out of 10 by T.W. ZEROREZ of Minnesota
What do you like about our products and services?

Was very satisfied with cleaning of carpet. Would recommend to friends and family

Report a concern   September 6, 2022 — Rated 10 out of 10 by J.H. ZEROREZ of Minnesota
What do you like about our products and services?

My carpet is over 30 yrs old & after cleaning it, it looks brand new. Thank You.

Report a concern   September 6, 2022 — Rated 10 out of 10 by K.C.F. ZEROREZ of Minnesota
What do you like about our products and services?

Scheduling was easy. Technician who came out was knowledgeable and friendly. Work performed was top notch.

Report a concern   September 5, 2022 — Rated 10 out of 10 by W.T. ZEROREZ of Minnesota
What do you like about our products and services?

We had Fletcher for a service technician. He was very professional and did an excellent job. Even though it was the Friday at the beginning of Labor Day weekend, Fletcher spent extra time to make sure he did all he could to extract deep dirt and stains. Definitely a 10 for service and quality.

Report a concern   September 5, 2022 — Rated 10 out of 10 by S.G. ZEROREZ of Minnesota
What do you like about our products and services?

Awesome Pre Time Appointment
On time
Great Service
Quality Work
Friendly Workers

Report a concern   September 5, 2022 — Rated 9 out of 10 by Stephanie Leervig ZEROREZ of Minnesota
What do you like about our products and services?

Our experience with ZEROREZ was very positive. The appointment making process was simple and straight forward. Our technician Dominic was professional, very friendly and extremely knowledgeable! I would recommend ZEROREZ to anyone who is looking to have their carpets cleaned. We were very satisfied with the service we received!

Report a concern   September 5, 2022 — Rated 10 out of 10 by Susan Renta ZEROREZ of Minnesota
What do you like about our products and services?

The service was quick and thorough.

Report a concern   September 5, 2022 — Rated 10 out of 10 by R.W. ZEROREZ of Minnesota
What do you like about our products and services?

Prompt and professional

Report a concern   September 5, 2022 — Rated 10 out of 10 by J.S. ZEROREZ of Minnesota
What do you like about our products and services?

Ryan did a excellent job on getting the stains out of your old carpet. I would recommend he to anyone.

Report a concern   September 5, 2022 — Rated 9 out of 10 by D.G. ZEROREZ of Minnesota
What do you like about our products and services?

Good communication and efficient

Report a concern   September 5, 2022 — Rated 10 out of 10 by C.B. ZEROREZ of Minnesota
What do you like about our products and services?

My technician Fletcher was absolutely fantastic. He went over every aspect of my Zerorez cleaning of my carpet in my apartment. He was thorough and able to answer any and all questions, as well as letting me know what was needed.
Definitely a technician that is an asset of Zerorez in my opinion, for how many people/workers care fully about what they do and how they treat people.
Fletcher surpassed other technicians that I've had from Zerorez in the past.
I'm hoping that when March of 2023 comes, that Fletcher will be my technician again.

He was friendly and courteous from the first call from him, through the rest of the services provided. My carpet was on desperate need of cleaning, since I hadn't had it cleaned since COVD19 started.
My carpet came out spectacular, and I couldn't be anymore happy than I am.
He really did a great job on a carpet that was in need.
I honestly thought that it would of taken 2 times to remove what he was able to remove.

You're probably thinking that all of your Zerorez technicians are as good as Fletcher was and is. And maybe most are close to what Fletcher brings to your company name and services. But he truly is a step above and beyond any of my prior technicians.

Thank you for employing such a thoughtful, caring, informative, positive and positive individual as Fletcher was.

Sincerely
First name removed B.


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