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Client Testimonials
Took out a lot of spots that we could not get out. Your tech was very professional and courteous.
Terry Fahey was my serviceman. He was very honest on whether my carpet would come out clean. He said that the carpet should come out very bright and get rid of some of the spots. he showed me a couple of squares where he did not clean and I was surprised at how clean the carpet did look. He told me that since I did not have any pets and we took off our shoes at the door that my carpet would look great. Yes it did. I was very pleased.
Terry was suppose to come between 3-6. He called earlier in the day and said between 1-3. Great news. He got right to work and was done within 45 minutes or less.
Thank you Zerorez and Terry.
Very fast, carpet not soaked so dried quite quickly. Extremely courteous and professional individuals. All was excellent. Will have more done in the spring.
When the whole process is over, you actually feel CLEAN carpet under your feet instead of crunchy soap residue.
Friendly service and knowledgeable people. great job on my carpet
The technician was professional and knowledgeable. The process was quick and my carpet looks great.
Extremely polite and knowledgeable staff. They came back to treat spots that reappeared. THanks.
They were able to get out coffee, pop, and pet stains as well as just brighten the carpet. The two men that did it were knowledgeable, professional, and were careful in the house (e.g., put up corner guards, wore shoe covers, put up a door sill).
Very informative, up front, and fantastic results!
earth friendly and "green"
Showed up on time, was friendly, and did an excellent job.
Clean, efficient. Felt they did a good job, and while I don't think I it was the cheapest, I thought I got what I paid for.
Professional staff, talked me through the process. Offered me additional service packages.
Timely arrival
Friendliness
Professionalism
My carpet looks like new!
No harsh chemicals, no overpowering perfumes, entire carpets are pre-treated, stains are gone without damaging chemicals
The technicians were very professional and informative! The carpets look great and smell nice. We can't even tell that our puppy had numerous accidents because all the spots came up and the smells went with them. I love that you offer products for sale that include free refills!
The technicians were very professional and friendly. The lead tech walked around with me to take a look at the carpets I wanted cleaned, asked me questions about the locations where the carpet was spotted, then she asked if I had any questions before they started. While they brought in their equipment, they took care not to bump into anything, asked where I preferred that they plug into power, and always put covers on their shoes before stepping onto the carpet. The two technicians worked well together and completed in about one hour. After they were done, the equipment was removed and there was no evidence that they had been there. Other than the carpets looked amazing and the house smelled fresh!! The lead tech walked me around to make sure that I was satisfied with the cleaning, showed me where there was one tiny spot that would not come out, and she noted where the other spots had come out. The one spot that would not come out had been there for years and was less noticeable, and I had fully expected to see it looking the same as before they cleaned.
I have already told my entire family how pleased I am with Zerorez. From the reminder phone call I received from the office prior to the appointment day, the phone call from the lead technician when she was about 20 minutes away, to her last handshake and smile as she left. I had never had my carpets cleaned before, and after Zerorez they look nearly as they did on the day they were installed 13 years ago. Thank you!
Fast, no scented cleaners, lasting results, professional and knowledgeable staff, great customer service
Pet friendly and fast service. Very nice employees
Service is fast and professional, competitive pricing
The employee that cleaned my carpets was really good at his job.
He went above and beyond his job.
I like the pet cleaner.
Chris and Robbie were great and really took the time to make sure we'd love the results!
Friendly, knowledgeable, efficient, great results.
I like the low water extraction concept
Very professional service techs, delivered services as promised.
Good service--good work--the rep was knowledgeable about certain carpet stains and he discussed what was best to do with them. Would definitely use Zerorez again. In fact, this was the third time we have used them.
As a person with lung issues, I like the fact that zerorez does not use chemicals or detergents (I could do without the Orange scent and will request it omitted next time).
I was very pleased with the attention to detail by the tech, Adam. Adam spent a good deal of time and did an excellent job. Our carpeting is about 18 yrs old and we were hoping to get another year out of it before replacing for re-sale. I think we'll be able to do just that after zerorez!
Great results and the cleaner that was here was excellent! Polite, informative and did a very thorough job.
The guys were very nice and explained everything to me before they started. They also cleaned up behind themselves.
Response time; quality of the work.