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Client Testimonials
Nathan was very friendly and knowledgeable. We got exactly what we wanted and more!
Ease, professionalism, great job
Results were great and technician was very professional and friendly.
The scheduling however would have me consider using someone else. A 3 hour window of arrival is excessive and not something I personally can afford to accommodate.
The person who did the service worked really hard and did a nice job. We have a pet and he got the carpet to clean up really well.
No detergent in process - capet feels and smells clean now
very quick and polite.
Dave was awesome and very knowledgeable about my air duct cleaning. He walked through my invoice with me and cleaned the ductwork in a very timely fashion. My house smells so clean now and I can’t wait to finish moving in! Thanks for everything Dave and the Zerorez team!
No bad chemicals, professional, expert service.
The young man who cleaned our carpets was knowledgeable and efficient. We will use Zerorez in the future for our carpet cleaning needs.
tech. and my carpet looks great.
Smelled good and fresh! Carpets look great!!!
no chemicals, very accommodating in getting you an appointment when you are available
Alex did a great job! Thanks
Easy to schedule an appt. Everyone is friendly & accommodating; willing to work around my schedule.
The technician, Ryan Wicks, was professional, very nice & polite, and extremely thorough. He explained all of my options & their prices; made sure I understood that Zerorez would like the opportunity to correct an issue should I not be satisfied; & he didn’t try to be pushy by overselling any products or services. He gets an A+ from me!
I especially like Zerorez because although my 26-yr-old carpet can never look like new again (because of its age), I’m constantly amazed that their technicians & products always seem to freshen up the carpet & make it look relatively “newer.” And the carpet always smells so good when they’re done!
Heilen was wonderful. She listened carefully what I had to say. In the begining explained to me the product used for cleaning, the equipment, and the process of cleaning. She answered my questions. At the end she showed me what she had done.I was very satisfied.
Very prompt, good communication, very professional, but most important they got our very dirty carpet and upholstery very clean! Didn't take as long to dry as the tech said it might, which was nice.
Everyone is so friendly and helpful
Dry good customer service from the telephone person to the cleaning tech.
I have aways been happy with the people who have cleaned my carpets
They do a good job and my carpets always look good
Friendly tech's, reliable and carpet is left clean
Loved the service you provided. The representative was super awesome. Would look forward to do more work done by Zerorez
Stephan was very knowledgeable. He called before he came and worked around our schedule. Thank you.
Fast, easy and efficient
We love the deep clean without left over spaghetti. Also the pet stain remover works really well.
I absolutely love the customer service that I experience every time I have used Zerorez! I honestly recommend Zerorez based on JUST that! But I also have to say that I love whatever the product is that Zerorez uses on my carpets. It leaves the house smelling fresh and doesn't have a harsh chemical smell.
By the way, I have to give a HUGE thank you to Zerorez! We are selling our home, and as we got closer to the date of our open house, I realized that our basement carpet was dirtier than I had noticed before. With just three days notice, Zerorez came out and honestly made the carpet look brand new. The carpets were dried in time for the open house the next day! PLEASE tell me you service the Avon, MN area! We are going to need you in our new home!
They did a great job on the rugs, they look much better now!
Thorough
Professional
Not too pushy with sales
The staff is professional and the scent he added to my cleaner I loved.
The carpet and rugs get very clean.
Very nice technician. Explained what and how carpets are getting cleaned. Explained other services they do. And my carpets smell and feel clean. Nice job Jeremy!!!