based on 39730 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician TJ did a great job. He explained the products, cleaned the carpets, and was pleasant and informed. I’ve used Zerorez for years, and they are the best for restoring wall-to-wall carpet, area rugs, and upholstered furniture. Thanks Zerorez for great service.
How well our 22 year old carpet cleaned. Was very pleased with the employee who took the time to clean our carpet. Very professional.
Thank you.
Your man Steve is truly great, pleasant, fast, careful, he has it all.
Saves so much time, way better than doing it yourself!
I used those other guys before to clean my carpets but I will never use them again. Zerorez was awesome. We love our carpets.
No soap
On time, professional and courteous associates. Great price
told 3 hours to dry- took 8
better deals for entire house cleaning - would do it more often
should have been told about $12 fee - that was not transparent
Excellent job! Looks amazing!
Easy to arrange
Very nice helpful workers
Process does a greatjob
On time, efficient, professional!
Quick service and clean carpets.
Good quality and result. Efficient.
I feel badly that I have forgotten the name of the gentleman that came out to work on our carpet, but he was awesome. He was friendly, wore his mask at all times, and made sure to explain his whole process to us. The cleaning came out even better than we expected and we will absolutely be using Zerorez again.
Excellent Customer Service at all levels..On time appointment..No Chemicals..Carpet feels very soft afterwards with no strong chemical fumes or fragrances..Company stands by work..Great pricing..Repeat customer..Thank you!
Customer service timeliness and end result and price
The service was incredibly fast and well done.
Excellent service and very knowledgeable
Reasonable price, excellent customer service
My carpet looks cleaner and some very old stains are amazingly gone! I was very pleasantly surprised!
very friendly and helpful service people
Jacob was on-time and thorough with cleaning our carpet and tile. I will be asking for him when we have Zerorez return in 6 months!
The technician was kind and did a Great job! The carpet and floors were GREAT!
The techs are always professional and knowledgeable. Over the 10 plus years we have used your service we have had excellent service.
Good service
Fair price and great Technicians that come out and complete the job with no high sales pressure to get something else done!
I used Stanley Steemer for many many years until the prices kept going so high for my tiny house then I made the switch to Zerorez.
My floors look beautiful just in time for Christmas!
Thank you,
Valarie Carter
Las Vegas, NV
Nothing but a surprise when they did the carpets. Clean and quick. The tile cleaning that was included was the biggest shocker. This will become a yearly process.
Fast, efficient, friendly service. Tech did 5 rooms in about an hour with little inconvenience.
Only issue I have (and last time I used ZEROREZ) is that tech exaggerated “dry” time for carpet. We were told “3-4 hours”. In fact, carpet was still damp 8-10 hours after treatment. Better to be upfront with the homeowner who probably won’t really care.
Ray did a very good job on our carpets and flooring he is very professional and very thorough and helped us understand all aspects of the cleaning process
Quick - friendly - professional