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based on 28832 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I paid for the carpets to be cleaned because we are selling a home. We have dogs in the house smell like dog. The tech sold me an upgrade for pet treatment. That treatment did not help at all. I also asked him why I could still see all the traffic dirt and he said there was nothing he could do about that which I know is incorrect I wasn’t going to argue with him. I know I feel like I’m going to have to hire someone else to do the exact same job because it was done so inadequately that I wasted $227. The tech was very friendly and polite but I feel that his carpet cleaning skills lack the proper training to handle the task ahead of him. I have seen miracles work with some carpet cleaners and was expecting nothing but the best from ZeroreZ. I am extremely disappointed.
Great job. The technician explained how he would complete his work. He cleaned three area rugs with the least inconvenience to us. He was pleasant, professional, friendly and, of course did a fantastic job. The cost was very reasonable. We have decided to have him back in January to work on our tile floors.
I will recommend him to anyone in need of the services your company offers. This is due to such a positive experience with Johnathan Sauls!
The floors look great and at a very reasonable price. Thank you!
Efficient, always on time, best carpet cleaner there is available, polite, trusting people.
Friendly, informative employees. Thorough job.
Be more consistent. Some times your guys leave and there is a citrus scent left behind. Sometimes your guys leave and it smells like a gym locker. Some guys finish in little to no time and sometimes they are here much longer
Very happy with our service!! Thank you
The Techs did a wonderful job, really took their time to get the carpets and the couch looking clean again ! Very professional. Thank you so much Zerorez team you will always be our carpet, Floor care and furniture cleaners. See you on the next service.
The service technician Cameron was very conscientious and hardworking the entire time he was at my home cleaning 900 square feet of tile and grout. He was careful and ensured he did not damage my baseboards and door frames during the cleaning process.
I’ve used you before.
Thorough, explains process. Technician was masked and wore booties; was gracious and pleasant....worked diligently. Will certainly recommend Zerorez, as I have been a satisfied customer for several years.
The carpeting looks good, smells good...not like previous cleaners.
Always on-time, professional and kind team. Services work!
Service provider explained process and cleaning of carpet and tile was excellent
Clean carpet. Professional service. Fast availability. Called to schedule on a Tuesday, they showed up the next day.
Courteous techs and they do a great job
You guys did an amazing job in our new house! We thought the floor had some dirt to it from construction but little did we know it was coated. Our floors ended up looking even brighter and shined like we had not seen before. 100% worth it and would do it again!
The technician did a wonderful job cleaning my carpets
Everything went very well. Ammon and Carter did a fantastic job. We are very happy with the service that we received
Very professional and on time.
Excellent product and above par service 👏
I am a dedicated customer who appreciates how much the company and the technicians go above and beyond what is expected.
My carpets always turn out flawless!!
If I didn't know better I would say that I had new carpet!!!
Efficient, on time, great product, professionalism
Friendly and knowledgeable, 5 star, will recommend!
My floor was very clean. Fantastic results removing the dirt. The rep was knowledgeable and friendly. Would recommend him.
the technician who cleaned my carpets was professional, knowledgeable and courteous. He worked efficiently and did a great job. Will call again next year for annual cleaning.
Rod was professional and thorough. My tile has never looked so good
Russell did a superb job on our almost white tile! Our home is ready for Christmas company! 👍. I will call them whenever I need floor cleaners! Wonderful!!😊
The service technician was absolutely the best. He explained as to what was going on with the carpet. Very helpful polite and respectful. Arrived with in the time window. Highly recommend this company for carpet cleaning.
The technician was very well mannered and knowledgeable of the product. He did a great job on our carpet. Would definitely recommend him and the company to all my friends.
Very professional and effective carpet cleaning.