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based on 29097 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I pointed out several spots on my carpet that were extra dirty but he didn’t do anything extra to get them clean. He just cleaned them like he did the rest of the carpet. Needless to say, the spots are lighter but you can still see they are dirtier than the surrounding carpet.
From booking the appointment through working with the onsite technician, it was a pleasure. The stains came out of the carpet, thankfully. The onsite tech was personable, efficient, and professional.
Our technician was fantastic!! Carpets look great and clean!
I was impressed with the results especially the lower staircase which had deep what I thought were unremovable stains but the technician told me he would go the extra mile to try to remove those and he did he was very nice polite and competent wish I could remember his name! Thank you again Michael Buchanan DC
The cleaner for the carpet was tracked on our wooden floors. The carpets did ok.
The tech that came out did a fantastic job!
Thank you
My duct cleaning was easy to book and ZeroRez did a really great job. Everyone I spoke to on the phone was considerate and helped get the job done. Kendall took care of the cleaning and was very friendly and efficient. Would recommend!
Job well done !
Josh did good getting the spots out!
You were able to accommodate us quickly. Corey took time to explain the process thoroughly and was able to answer any questions or concerns we had. We were pleased with the pricing and the results.
On the bigger rug some areas were not even damp when he left and some areas required spot cleaning. On the smaller rug in dining room the chairs were removed by me and he said he could clean around the table. The area between the double pedestals was not touched. I had thought as they were area rugs you would be removing them and returning them but that was no the case.
The technician was very polite he explained everything that he would be doing.He gave us the cost per square inch, and he gave us more tips of the types of jobs there can do.I wish there were more people like him doing business
Products work amazingly well and the staff has always been professional. Their prices are reasonable as well. I’ve used Zerorez many times and will continue to use them in the future.
Feedback provided by text already
Great customer service
Professional service and on time. The Team Member that serviced out was phenomenal! Thank you.
Dramatic difference in quoted price and the price for an area rug was $90 more than last year. Check your records and try to justify the price gouging to get back to pre special pricing. I was a big fan of your company but this experience has changed my opinion.
Carter did a great job. We reviewed what needed to be done and he prepped the stains on the carpet before he started. Carpet looks so clean. Carter also did an excellent job I cleaning the seat on my recliner. I would definite use zerorez again.
Ann Hsll
Very professional, knowledgeable and friendly. I am very pleased with their efficient, thorough cleaning of my rug, tile and furniture. Thank you!
I felt that the guy didn't spend to much time cleaning the spots on our carpet. He spent about an hour to do 3 bedroom.
Always do a good job with highly professional staff
Prompt, efficient, honest, quality work that is noticeable, and respectful of property.
Your rep was friendly and professional. We were very pleased with the results.
Great tech very professional
We trust your products and the professionals who deliver them to us.
Our service man did a great job Very polite Would like to use him again
Efficient, thorough and polite
Professional by service technician

Area rug and coach, quick nice and worked well