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Client Testimonials
No chemicals.
Prompt, polite staff. Good job.
The carpets ended up being very clean.
The carpets feel great, not crunchy like other companies. The man who came was pleasant and explained the process completely. I'd have Zerorez back in a flash.
Actually I'm not sure why I'm getting this since at this time,I'm only getting a quote and have not seen the product nor do I know that the carpets look better than they did. Thanks.
Very prompt and did a good job on the carpet.
Professionalism, courtesy, quality
Did a great job. Great customer service.
Very happy with outcome so far. Like the fact no residue & it dried quickly.
Very easy to work with
It works! My carpet is clean and the spots do NOT reappear. The carpet feels good to walk on and is not sticky. I used you twice and found each technician friendly and professional.
The attention to detail, things like wall corner guards to protect against hose rubbing marks, the use of your empowered water to clean instead of harsh chemicals
Eco friendly, pet friendly; no fumes
Nice guy. Professional. Explained what he was doing. Did not put on a high pressure "up sell".
Gentlemen were very good and professional. They aimed to please. My husband and I were very happy.
Your tech Chris was outstanding....have already recommended to a neighbor
Customer service was great! From the agent taking my order through the rep cleaning the carpets. Carpets look great as well!
The fresh, clean smell after cleaning. The servicemen were friendly and patient.
the time to dry
I love the fact that it is green cleaning and no harsh chemicals I also loved walking into my house and it smelled amazing and just felt so clean!
Environmentally safe
No chemicals, friendly staff, everything clean!
I was going to replace my carpet but decided to have it cleaned one more time and it looks great.
We had some serious pet stains on our stair carpet going to the basement and zerorez fixed them! Didn't have to replaces the carpet! We are totally happy, thank you.
loved the tech that cleaned our carpet!
Quick and friendly service
My white berber carpet was a battleground of dirt, grime, & pet stains. I surfed the web & was impressed by the Zerorez professional beautiful website and also the fact that it is a "green" company. I have two Chinese Shar Peis who are plagued with allergies so I did not want chemicals in my home. I called Zerorez was assisted by "Amy/Annie" who was friendly, amicable, and easy to work with. Felt like I was talking to my best friend. I was super excited that there was an immediate Saturday opening and that the price was something I could work with. Devin arrived on time and was glorious to work with. He allowed me to walk him through the areas to be cleaned and listened closely to what I needed done. He was very honest with me in saying that some of the pet stains might be difficult but that he would do his best. (He was also pretty cute, so that was a plus). Anyway, 45 minutes later he had me look at his handiwork and I was BLOWN AWAY. My carpeting literally looked BRAND NEW. I almost started crying. I am a single gal without a lot of resources & also a neat freak, so these stains had been really bothering me for a long time. Very depressing to look at day in and day out. But POOF magically they were all gone, and I mean EVERY SINGLE ONE. I waited until today to submit feedback, as people warned me, "Oh they'll come back, believe me, those stains will return." But as of Monday, the carpet is still as fresh as when Devin left and NO stains have returned. Devin also told me about additional services offered by Zerorez for future reference. It made my ENTIRE day, and my ENTIRE weekend to have my carpeting totally restored, chemical free, and at an excellent price!!!! I posted pix of it on Facebook and already referred a couple of friends who were also extremely impressed with the results!! Will most definitely sing Zerorez's praises to whomever I can pin down for all of time. Thank you SO much. Oh and if Devin is single, give him my digits. Haha!! :)
Friendliness of the staff, take time to explain everything, honest about recommendations, etc.
Friendly and informative. Honest.
The professionalism of the associate that helped us. The helpfulness. Great customer service. Expedited quickly, took the extra time on the tough spots. Our home is immaculate! Thanks ZeroRes!