Client Testimonials

Cecil did a great job cleaning our carpets and was very attentive to our needs. Definitely would use him again.

When I called to make an appointment, the representative was kind enough to schedule Cecil at my request. The day that I had scheduled for my carpets to be cleaned I received a call from your office saying that Cecil was running late with his first appointment and wasn't able to come and do my carpets until later in the morning. I needed to get them done as it takes all day for them to dry. I understand that he is one of your top-notch technicians and I really wanted him, but I know he is very busy. So, the other option was to send another tech to do my carpets. Well, he was friendly but very slow. Like every other tech they tell me what they are going to do, and I understand the process. First, he sprayed the carpet with some type of liquid, then he used the machine to scrub (I assume that what it was) and then shampooed with the regular machine. After I inspected his work then he brushed out the carpet in all rooms. After it dried, I felt the carpet to see if the carpets were dry enough to start walking on it and felt an unusual roughness it felt like some residue was left on the carpet. Not sure if that is the normal process to shampoo the carpet but it all looks clean. Today my cleaning lady used the vacuum, and it all looks good, but I just don't like the feel of it. Maybe that is the product that you normally use but it just didn't feel like a smooth clean feeling. Next time I will request Cecil and will wait for him even if he is late. He knows how to do the job right!

Great customer service and they did a high quality job.

Excellent customer service, on time, considerate of property, cost effective, great results.

We went with Zerorez to clean our ducts and carpets based on their very positive online reviews. We are so glad that we did. Both the carpet guy and the duct guy were excellent. They did not cut corners and really made sure that the jobs were done correctly. I can't recommend this company enough. Thanks to all of you, from the telephone scheduling to the actual technicians. Great company!!

very pleased with the service and outcome.

He was on time and done very goog

Thorough cleaning and very friendly and knowledgable service technician.

What a great company!. Gunther and Deshawn were so professional, hardworking and friendly. Love the way my carpet looks!
Will definitely be calling in the future!
Thank you!

The technicians were awesome….. Ron and Brandon. Carpets are clean! Thank you!!

The quality of the device. The professionalism of the techs. And reasonableness if the cost

Zerorez always does a great job at cleaning my carpet, and the techs are always friendly and professional!

My rugs were dry the next day

Service man was great, polite, did his job efficiently and quickly

Great service, technicians were very prompt and courteous. The results of the cleaning were great. Thank you!
First name removed

The crew was pleasant and professional. Our carpet looked virtually new after the service.

The two-person crew arrived a little early and got right to work. The laid down a floor covering to protect our wood floor to reach the areas we had them clean. They were thorough with the cleaning and effecient. I plan to use them again for other rooms and would recommend them to others.

Fast and clear expectations.

Did a good job. Very leased

Our tech, Kirkland, was awesome. Extremely professional, kind, and knowledgeable. Our carpets have never looked better.

Very well done. Great service

Carpet Cleaning representative was amazing.

When I called to mention that I didn't think they did a terrific job...they immediately scheduled a return and had two cleaners come out and they did a wonderful job and were very kind.

All went well. Service person was professional .

Service is wonderful - Looks like we have new carpet. Our tech did a fantastic job - very professional and courteous. We will definitely continue to use Zerorez.

easy to book, timely, professional, thorough, courteous

Effective products, great customer service from phone reps to technicians, hardworking and conscientious employees! My carpets always look better than I expected once the service is done!

Great service and great results

Love your crew and company!
Won't ask for anyone else!
Polite, clean, fast.

The servicemen were very good to explain cleaning supplies and what result we should expect.