- Phone: (214) 372-5326
- Visit Website
based on 83887 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was fantastic and my carpet has never looked this good. I will use your services again and thank you!
The price and thoroughness
No chemical smell after the work is finished
your people
My carpet wasn't crunchy when you were done
prompt service, extremely courteous and professional technician. exceelent job with no hi pressure upsales
Technician was really pushing the sanitizing treatment for a few drops of pet urine that we could see with the black light. I told him we were not interested, and he insisted he was not trying to sell me something I did not want, but it was going to smell terrible after he used his high pressure steam. It was really going to bring up the smell. I told him multiple times I did not want it. And guess what, there was no smell. It was only a few drops of urine. I guess if you need it, an extra 60 dollars on top of $45 to clean the room is worth it, but we didn't need it
Good job!
The two guys that came to my house were on time and extremely nice.
Roy did an outstanding job and was very informative!
Lawrence did a superb job cleaning our carpet! ZEROREZ does a great job making our carpets look great!Thank you so much!!
We have had our carpets proffessionally shampooed twice and the carpet hadn't looked and felt as clean as Zerorez left it. I'm a very satisfied customer. I would highly recommend Zerorez to friends and family. Thank you Zerorez.
My technician did an excellent job on the carpets and even though they were in poor condition your products seem to still clean really well. Thank you
friendly professional service and no residue
Thorough clean and left dry
Your technician was right on time and listened carefully to what I wanted done. Zerorez did the best cleaning job I have ever hired done.
Thorough
Great staff and result.
Friendly staff
Our technician was very friendly and did a great job for us
I like that there is not soap left in the carpet.
Clean, outstanding job, and the peace of mind of no residue or chemicals used in the process. The technician not only arrived on time but they let us know 1/2 hr before they arrived. Thanks so much! - New customer for life :)
Please communicate more. You took my area rugs away two weeks ago and I've heard nothing back.
Really clean. Courteous service. Always professional .
No chemical, very effective cleaning method including removing tough and old stains.
The professionals, do a very good job. They know about their products and services. Keep up with the appointments and timings. Render a very good service
Your guys were very friendly and prosessional. They worked quickly and did a great job.
The tech came at a timely manor, he first examined the areas that need worked told me what he was going to do, did a very good job in a timely manor, and our home smelled very fresh when he finished. GREAT JOB!!!!
Natural and environmentally safe
The dog mess stains really came out!
There was a little misunderstanding about what was covered in the price of the Jody Dean special. I understood that it was 3 rooms and the hall. When the tech arrived, he explained that the hallway was extra. Not a big deal, but I was pretty sure I was clear when I made the appointment that I expected the hall to be included. I call the Zerorez office will the tech (Adil) was still there and I received great customer service (Tosha? I believe). She was able to modify the pricing to reflect a new special that save me some money. I really appreciate the effort she gave. Because of that, you have a customer for life. Carpets look great; Adil was courteous and efficient. He also did our area rug at a great price. THANK YOU!