Client Testimonials

I have always had friendly people come in and clean my tile and carpets. This year, something particularly odd happened in that several neighbors complained to the technician (Raphael may have been his name) about the sound emanating from the van. They were particularly rude and even threatened to call the police. (They sound like terrible people.) He handled them with aplomb and eventually resolved the issue well. I am pleased that the outcome went well and that we didn't hear back from them, and I am hopeful that he will not have to encounter such people again.

Your service people are excellent, friendly and knowledgeable. Your service man that cleaned our carpet last Saturday was especially good. He said to call him E. Because his name was hard to pronounce

We will definitely use Zerorez again.

Renel Birk

The person that cleaned my carpet was professional, polite and on time.
Your cleaning products are chemical free.
Job was done in a timely manner.
Price was right!
My carpet looks brand new - and it was a long time since it had been cleaned.
Very pleased with everything -
THANK YOU!!

Efficient, thorough work, and ease of scheduling appointments. Appreciated the call approx. half hour before the appointment, too!

Your whole process is well organized. Technician is on time, calls 30 minutes before arriving and is accommodating and professional. He wore a mask and shoe covers. Carpets look like new and the rug as well.
Shirley Mattes

Prompt, professional, and used new quick dry system. Great job!

Your group is always on time and do a very good job. The person that cleaned our carpet had a challenge and he did a wonderful job and kept at it until we were satisfied. Great job.

My carpets always look clean and fresh after Zerorez cleans them.

Chemical free.

The technician is always thorough, tidy and careful of walls and furniture.

The carpet looks great. The employee was professional, listened to my requests and made every effort to do a great job. I will use you in the future. Love the Zero residue, simple and smells fresh.

The technician that came out was so polite and thorough. The results are better than any other steam cleaner we have ever used on our wool carpet. We clean our carpet about 2 times per year.
I will definitely be calling zerorez the next time around.
It sure feels good to be able to say positive things about a service you receive. It just seems so difficult now days to find a company to be happy enough to look forward to using again.
Zerorez happens to fit that bill!

We had some very difficult stains, and Aberto told me he would do his best, oner was coffee. He did a great job. All of our room's carpets look so much better.

We were able to get on their schedule very quickly and they did a good job. The four-hour window is the only thing that was inconvenient.

Very professional, kept me updated with messaging regarding arrival time. Did a great job on the carpets. Will definitely use again.

Quality, on time and timely service
Friendly, helpful employees

My carpets look great! I appreciate the extra effort by the technician to ensure the best job possible.

Thank you.

GREAT service. Carpets get really clean, smell good, stains do not come back.....

Ed was great and I'd use him again! He was very thorough and did a great job setting up and doing everything methodically. I'm happy with the results.

My only negative feedback is on the online" quote" tool. My service ended up being $200 more than quoted because I had (apparently) not accurately calculated the tile surface area (I don't recall being able to enter sqft for that service online...) and no one called to confirm room size, etc. so the fact that the end Last name removed was so far off the quote was a bit irritating, but that did not have to do with the great result, just the quote to real Last name removed confusion.

Cleaning lasts. Service good

Oscar and Ricardo were really warm and friend, worked quickly, and were generally great. We'd be so pleased to have them agthe next time we need our carpets cleaned.

You did a Fantastic job as always. I would not consider having anyone else clean my carpets. Especially during this time of Covid - the technician was very professional. He wore gloves mask and booties. He communicated with me from my being outdoors and I paid online. My carpets look great and smells great. Thank you very much

clean, efficient, informative and friendly.

I saw the commerical on TV & every thing they said made sense so I wanted to try it. I do believe my carpets have never been cleaner. The 2 men who did the work were excellent.

My floor was very dirty. Three months of sheltering inside which meant no one allowed in with or without a mask. I have a high maintenance dog and it is hard to have a clean carpet.
your representative worked hard to get it as clean as possible. I was pleasantly surprised at the way it looked when he finished. He was most helpful and discussed the problem areas. I would have him return again.

I keep thinking I was in need of a new bedroom rug but not now! After Lyrics finished the bedroom the rug looked terrific. No need for a new rug! Every rug, runner and stair looked fantastic and it was reasonably priced. I will continue to use Zerorez from this day forward.
Goodbye to Stanley Steemer. They have gotten more expensive and not worth it.
I will tell everyone I know to call Zerorez to clean their carpets . I was more than happy with the product and the service. Lyrics , my technician was professional ( wore a mask) , friendly , trustworthy and knowledgeable about the product. I’m happy I found Zerorez!

Dries more quickly than other services.

Happy with the service. My only complaints are: 1) I was given a 10am-12 window (which I didn't read until later REALLY meant 10-2 - you need to get that fixed), but the technician didn't show up until about 3:00; 2) when booking online there was nowhere to put in the code for 30% off, so it was never taken off of the price I saw while online; so, I had to call to find out what was going on. I was told the 30% was taken off; 3) your prices have really risen in the 18 months since I had my last cleaning; as a result, I will definitely be doing it less often than I have in the past or will be doing fewer rooms.

Friendly service tech, and ZeroRez leaves no smell in my carpet.
My carpets were nicely cleaned.

You have addressed all my carpet cleaning needs at the last three homes I've owned. I would not use anyone but ZeroRez.