Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   July 4, 2025 — Rated 10 out of 10 by Julia Harris Zerorez Bay Area
What do you like about our products and services?

Appointments easy to schedule. Technicians arrive on time and are courteous and knowledgeable. Carpets clean well and it lasts over time. This past cleaning, the technician Shane Sdarez worked very efficiently and was able to remove some heavy traffic dark areas. I also like there is no “hard sell” to get you to do more than you want to do. (other rooms, furnishings etc)

Report a concern   July 3, 2025 — Rated 10 out of 10 by L.H. Zerorez Bay Area
What do you like about our products and services?

Chemical free - no odor. Nice service men

Report a concern   July 3, 2025 — Rated 10 out of 10 by N.C. Zerorez Bay Area
What do you like about our products and services?

Great Job!

Report a concern   July 3, 2025 — Rated 10 out of 10 by S.K. Zerorez Bay Area
What do you like about our products and services?

Great people - great job - thank you

Report a concern   July 2, 2025 — Rated 10 out of 10 by R.P. Zerorez Bay Area
What do you like about our products and services?

Tech was polite and explained all that he would be doing. Did the job in a timely manner.

Report a concern   June 30, 2025 — Rated 10 out of 10 by J.K. Zerorez Bay Area
What do you like about our products and services?

workers are on time and very courteous

Report a concern   June 30, 2025 — Rated 9 out of 10 by C.L. Zerorez Bay Area
What do you like about our products and services?

The fellow who did the work was very nice. He worked well and did a good job pleasantly.

Report a concern   June 30, 2025 — Rated 10 out of 10 by K.A. Zerorez Bay Area
What do you like about our products and services?

The service professionals were the best part. Knowledgeable and efficient.

Report a concern   June 29, 2025 — Rated 10 out of 10 by S.T. Zerorez Bay Area
What do you like about our products and services?

I appreciate the upfront pricing--our estimate was exactly what we owed when the work was done. Taking advantage of your seasonal sales was great for us. Our Zerorez rep, Alex, was great at communicating with us, completed the job quickly, and was professional and personable throughout.

Report a concern   June 29, 2025 — Rated 10 out of 10 by Curtis Walker Zerorez Bay Area
What do you like about our products and services?

Great Service and Knowledgeable Engineer

Report a concern   June 28, 2025 — Rated 10 out of 10 by K.H. Zerorez Bay Area
What do you like about our products and services?

Fast process, quick drying, less chemicals.

Report a concern   June 28, 2025 — Rated 10 out of 10 by Ishvinder Bassi Zerorez Bay Area
What do you like about our products and services?

Zerorez are amazing with their response, service time and above all the CLEANING

Report a concern   June 28, 2025 — Rated 10 out of 10 by R.B. Zerorez Bay Area
What do you like about our products and services?

Rugs get clean. They seem to not get so wet. Carpets come outlooking real good!

Report a concern   June 28, 2025 — Rated 10 out of 10 by K.G. Zerorez Bay Area
What do you like about our products and services?

The technician was on time, polite and did a great job.

Report a concern   June 28, 2025 — Rated 10 out of 10 by M.Z. Zerorez Bay Area
What do you like about our products and services?

I’ve always loved this company, it cleans perfectly and drys fast. The people are very friendly and I’m happy with there work

Report a concern   June 27, 2025 — Rated 10 out of 10 by S.B. Zerorez Bay Area
What do you like about our products and services?

Very efficient, very clean, very well done.

Report a concern   June 27, 2025 — Rated 10 out of 10 by Jennifer Hagen Zerorez Bay Area
What do you like about our products and services?

The tech arrived on-time, explained the process, and started working. When done, reviewed the work and explained when I could put furniture back. It was a seamless, great experience.

Report a concern   June 27, 2025 — Rated 10 out of 10 by B.W. Zerorez Bay Area
What do you like about our products and services?

The technician arrived promptly and communicated well.

Report a concern   June 26, 2025 — Rated 9 out of 10 by K.P. Zerorez Bay Area
What do you like about our products and services?

Our technicians Ryan and Devin were fantastic.

Report a concern   June 26, 2025 — Rated 10 out of 10 by L.H. Zerorez Bay Area
What do you like about our products and services?

I like the professionalism of your staff. They’re thorough and work hard to satisfy the customer.

Report a concern   June 25, 2025 — Rated 10 out of 10 by B.L. Zerorez Bay Area
What do you like about our products and services?

Ryan did a great job and is a really nice, professional person!

Report a concern   June 23, 2025 — Rated 10 out of 10 by Curtis Boucher Zerorez Bay Area
What do you like about our products and services?

Shane was an amazing tech. He was quick efficient and did a great job with our three bedroom townhome. Definitely would recommend this company to friends and family

Report a concern   June 23, 2025 — Rated 10 out of 10 by Derrick Bridger Zerorez Bay Area
What do you like about our products and services?

I enjoyed speaking with the technician who came to my house. He mentioned that he could also apply a protectorant after finishing the carpet cleaning. I asked that I might think about it while he worked. I greatly appreciated the fact that I wanted time to consider the additional services. Once he completed his work, I approached him and asked that he also use the additional product as part of the services performed on Saturday. The gentleman was respectful, efficient, and left my carpets looking wonderfully rejuvenated. Great Job!

Report a concern   June 22, 2025 — Rated 10 out of 10 by I.T. Zerorez Bay Area
What do you like about our products and services?

Great service and great quality of cleaning.

Report a concern   June 22, 2025 — Rated 10 out of 10 by M.H. Zerorez Bay Area
What do you like about our products and services?

speedy, thorough, friendly

Report a concern   June 22, 2025 — Rated 10 out of 10 by J.G. Zerorez Bay Area
What do you like about our products and services?

Shane did a very good job in cleaning our carpet. I wasn't there when he did the job. I know Zerorez raised their prices from last year. There was one charge that I think was unfair. The $25 Service Fee of $25. We didn't pay that fee last year. Of course, Zerorez should guarantee their work for 30 days. Any reputable company would guarantee their work.

We never check out the prices of your competitors to clean our carpets every year. My wife always lines up your company to do our rug cleaning. Next year, I'll look into other companies and compare prices. As a veteran of the US Army, I always ask for a discount and in most cases I get at least 10% off for serving my country and was proud to do so. I am 90.

Joe Last name removed

Report a concern   June 22, 2025 — Rated 9 out of 10 by L.D. Zerorez Bay Area
What do you like about our products and services?

We were very impressed with the superb customer service provided by Zerorez from part of the booking segment to the actual visit to our home.
Denise was great at the time of booking. Her patience and warmth shiined through as she shared the details and was very reassuring in her manner that this would be a good experience hiring you all to do our carpets.

Alejandro (Alex) A., was exceptional in his very professional presence of giving us the actual details and cost of thejob, while on site at our home and how he skillfully and carefully cleaned our quite dirty carpets. He made them almost look new again.....I mean, we're talking abiut 18 years without a deep cleaning, so the outcomes were great. we were quite pleased!

Report a concern   June 21, 2025 — Rated 10 out of 10 by M.H. Zerorez Bay Area
What do you like about our products and services?

on time, courteous, efficient, and great results

Report a concern   June 21, 2025 — Rated 9 out of 10 by J.P. Zerorez Bay Area
What do you like about our products and services?

The worker, Jason, was courteous, informative, and efficient. The cleaning was well done.

Report a concern   June 21, 2025 — Rated 9 out of 10 by J.W. Zerorez Bay Area
What do you like about our products and services?

Technicians were prompt, explained the extra treatment I was requesting, including its limitations with removing old urine spots. They did a very thorough job and it all looks great.
Having the windows open helped the drying. Everything is back to normal now.

Thank you!


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