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Client Testimonials
The service rep who has come the last 2 times is phenomenal … very thorough and efficient (also considerate of my neighbors!!!
The unique cleaning approach seems very logical to me. The Zerorez staff including those doing the cleaning have been really great.
PRODUCTS USED APPEAR TO TAKE UP ALL STAINS AND MAKE MY CARPET
LOOK NEW!! I AM VERY IMPRESSED WITH THE CLEANING OF MY RUGS.
I ALSO FEEL THAT THE CLEANING PERSONNEL ARE FRIENDLY,PROFESSIONAL AND
INFORMATIVE.
I AM A HAPPY CUSTOMER AND WILL CONTINUE YOUR SERVICES.
Brandon was on time and professional. He called ahead to advise me of arrival time and when he arrived he explained the process. The carpets look great! There were no hidden fees, I paid the exact amount quoted. I have already recommended Zerorez to neighbors and coworkers. Thanks for a great service. Trish in San Ramon
They did the job. My carpets look wonderful. Your employee Adam was professional, worked fast and did a great job. He took a pride in his work.
Your tech was hard working...
* quick drying
* professional
Good explanation of services and quality work
it works; like I said today, in email to you, zerorez saves the client money and prolongs the useful life of carpet, couch, chairs cleaned!!!
The men were pleasant ,attentive and seemed to do a very good job on the air ducts.
I have used many companies, this was the best yet,
Preston was very personable and professional
The fact that the product is environmentally-friendly.
The fact that you don't use chemicals to clean the carpets. I also would like to mention that the technician who cleaned the carpets was thorough and very friendly and professional. He went over everything with me and I was pleased with how the carpet turned out.
Quick and easy to schedule. Carpets look great.
It smells fresh and not chemically. The service person was very friendly and answered all my questions and concerns
Clean, no chemicals, good for environment and pets.
Professional service and good communication with customer.
Clean and polite
I love the fact that you don't use soaps and cleaners. My parents had used Zerorez in their homes in Marin and we all really liked the result. I didn't remember that there was a "pre-spray"...but I still don't feel any residue. The biggest factor in this whole process was Ronnie!! The specifics he was given about where my condo unit was located weren't quite accurate and he had to do some brain-storming to get to it. He was WONDERFUL!! I've been in customer service for 40+ years and this young man was exceptional. He was kind, courteous, careful with my curtains, furniture, etc. He patiently explained things to me and did a wonderful job cleaning the carpets and my couch! I would recommend him to any of my friends! In fact, if you would send me some of his business cards, I would be happy to pass them out where I live. There are 990 units here!!!
You can use: "First name removed, San Mateo" to promote Bay Area Zerorez, if that helps. Prefer not to have you use my last name.
Zerorex was able to get high traffic area spots out of the carpet And we have had plenty of other companies try and not succeeded. The technician you sent was amazing and really cared about the work he was doing. I will recommend you to anyone that I know that is in need of a great carpet cleaning company. Hats of to Zerorez
Alex was great, and our very dirty carpets looks almost brand new, now! My only issue, is that I was charged twice on the trip fee. Other than that, my experience was wonderful. Highly recommended.
Preston did a fantastic job cleaning our carpets!
Courteous people, on time, do a great job.
The guys were great.
No soap was used. Eduardo Rodriguez did a fantastic job.
The men seem to know what they are doing and can explain problems with stains, and how to remedy the problem. They showed up on time and did an excellent job .
On time; professional; good results
good job and good service

No residue