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Client Testimonials
The service was over and above what I expected, we had Niko who was very nice and did a superb job on our carpets, they look brand new. He was focused on doing a good job and he worked hard. Thank you Zerorez....
Jose did an excellent job all by himself! I would definitely request him next time.
Good service
I had a great experience with Niko I believe is his name.
Very polite and a good worker will request him the next time. I'm a kgo listener is how I learn of Zerorez.
Thank you Niko
Mauree Last name removed
Non toxic and cleans well!
Outstanding customer service and excellent job! Tony and his team did an amazing job on our carpets:
* He advised on how best to manage the pet-impacted areas;
* provided clear quote before work began and didn't nickel and dime us (entirely the opposite - he found ways to help us save!);
* helped move some furniture (an incredibly heavy dining room table that I was resigned to just having them go around despite it being in the area that needed cleaning the most);
* found a solution to using the portable cleaner, which is less effective for heavy pet-impacted areas and also impossible to get up difficult stairs, so that they could bring in the heavy-duty equipment to not only thoroughly clean the downstairs heavy pet-impacted areas but also so that they could do the upstairs (Note: it's a townhouse in an apartment complex on the 3rd floor, and the portable cleaner allows them to work in apartment complexes vs houses, but it would have been near impossible to get the portable one up the townhouse's stairs to the bedrooms.);
* did an amazing job cleaning and treating all of the carpets, including the dining room, which was a mess due to the pets, all in about 2.5 hours (4 total rooms + stairs);
* set us up for a follow up visit next month to ensure the pet-impacted spots were properly treated (i.e. when you suction pet urine all the way down from the padding to the surface it can re-settle and create minor yellowish spotting on the top and following up shortly after can help get the remaining out);
* and threw in a special for next month so that it would be a small fraction of what we paid for today's initial cleaning (i.e. Next month's visit will be 10% of the original cost - huge savings!)
I highly recommend Tony and Zero Bay Area Carpet Cleaners!
See the before-after pics for yourself (no photoshop - just an amazing job!!)
The fellas who came, Rick and Ricky, were courteous and efficient. They called prior to arriving, were on time, got right to work, showed care over my concerns, and did a great job. Plus my carpets and couch are CLEAN! Very good experience.
Very friendly, efficient, high quality job
Jay was quick, efficient and thorough.
He did a very good job by carpets are clean and smell nice
We had a great Tech today, his name is Jasiel or "J" as he said it was ok to call him that! He explained everything what he was going to do today and very informative guy. Also very nice and respectful! We gave him a list of things to do and he met all of them! In our opinion he is a asset to your company! Thank you Jasiel for a great job well done! I hope we can have you next!
Mike & Name removed
6/23/17 😊
Technician Lane Scott arrived punctually and courteously explained the process and his plans.
Overall he did a great job except for a few stains remaining in one bedroom.
This makes me a 'baker's' dozen customer---AND I'LL BE BACK FOR MORE! Thanks ZEROREZ Name removed
Technican notified me when to expect the arrival time --time was kept.
Tec. was knowledgable, explained what was expected from the product
was friendly, yet professional in his work.
only publize my name if there is compensation.
Rico and Conner were very personable and anxious to please us, which they did. They did an excellent job of cleaning our carpet.
Tony was amazing. He cleaned the carpet better than Stanley or the other big name carpet cleaner. We will certainly hae them baxk again!
Very professional, arrived early (called and asked if it was ok to do so), got right to it, carpets look great. Second time I've used them and would recommend them to anyone.
Great employees and the company desire to make sure all is right.
Great people and great work!
Quick, no harsh chemicals, carpet looks brand new.
friendly folks that are easy to work with
they get the job done quickly and efficiently!
Customer service was great. One of my rooms was not cleaned to my satisfaction and the tech came back out and now it looks great.
People were on time and thorough. Had some helpful hints on preserving my carpets which I appreciated.
It is easy to make an appointment, and when necessary to reschedule. everyone is very courteous. The person cleaning the carpet was friendly, focused and efficient doing his job.
The gentleman that cleaned my carpets were so extremely polite and did exactly as they said. They didn't try to talk me into services I didn't want or need but instead provided information. They were very efficient and fast while still doing a terrific job.
I would definitely recommend your company and would like to have the same representatives for future service needs.
Everything was great. Thank you.
The guys Ricky and Ricardo were outstanding. Care was taken with objects and removal of vents for cleaning, moving furniture etc. Very personable guys.
Connor was professional, cheerful, & did a great job. I will definitely request him again. It was a job very well done!
Courteous, prompt, called before arrival
There is no chemicals used. We like that water and special treatment was used so we don't have to inhale anything. The weather was cooperated and the second floor dried faster. Nico who came in early and that is a nice surprise, worked hard to remove stains and did it on a timely manner. He was very organized and thorough, He has a pleasant personality and very polite, We like his professionalism.