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Client Testimonials
Attention to detail and instructions for follow-up to cleaning -- what to do and not to do and for how long. Ed is a good technician.
Fast easy to schedule, work was review and completed within 3 days of first contact. Carpet areas look new, cost was very good, technician was great!
I like the process Zerorez uses to clean my carpets.
Liked it all! Fast, efficient and good! Thank you!
The service person was very courteous & thorough.
The technician was friendly, timely and courteous. He did an excellent job cleaning and explaining the process.
Good service
Service Provider was on time, polite, professional, knowledgeable and suggested ways to get the best results.
I am so glad I heard about Zeroez on KGO radio!! It was refreshing to work with a professional company, from booking the appointment, to having our carpets cleaned yesterday (12/15/17). This company really takes pride in their service and products. I can't say enough about Zeroez which is why we rate the company, and Tony the Technician, who cleaned out carpets, a '10'! He was prompt, knowledgeable, professional, and a 'get-down-to-business' attitude, which we appreciated. No nonsense and No pressure to 'up-sell' like other companies. We will definitely have Zeroez back every year to clean our carpets. Our expectations were met and our carpets look like new again! Excellent service!
Thank you again!
N.Last name removed
Nice crew members, no soap scum to catch new dirt, no chemicals.
gOOD jOB DONE
Fast and efficient. They do what you ask them to do. They are professional.
Good job. Fast. One problem. Water on floor and dirty foot prints
Efficient and friendly
Very thorough job and I like your guarantee on the spots that come back
Zero Rez cleaned our motorhome today and did a great job. The carpets look brand new and a stain over the door was also cleaned and looks wonderful.
Quick and efficient. Great results
I like that I'm not adding heaps of chemicals into my home, it's easy to book an appt, and the service folks are good at their jobs.
Here at University Terrace, a condominium complex in Berkeley, we have a large Commons Room, fully carpeted, of about 1000 square feet. It was a mess - frequent children's birthday parts, lots of other parties involving food and drink, and miscellaneous meetings and performance groups, etc. We try to clean this carpet once every six months but it had gone a couple of months longer this time. We had used Zerorez in the hallways of one of our buildings and decided to try them for this job. The tech arrived on time, and finished the job well within the estimated time. The room looks lovely! Recommend them highly. We'll certainly use them again.
They were are on time and very friednly, introduced themselves and went right tto work.
Everything! On time service. They explain exactly all products & procedures. Very kind, I have used the company 3 times.
Zerorez is great! I like their use of non-toxic products. Clean and safe for humans and the environment. The technician was pleasant and on time. He did a great job. My 21 year old carpet looked good as new!
OK to publish. Use my initials only :-)
The technician, Jay, was on time and did a great job cleaning the carpets. He called to let me know he was on his way and to give me his ETA. He cleaned up both inside and outside and was very quick and efficient.
My service man (Ricardo) was excellent, very courteous, professional and knowledgeable about what he was doing.
The carpets look great. We are pleased. The technicial was very nice and kept checking if we were satisfied.
Friendly, punctual, and overall excellent service.
The carpets came out clean and there was no sticky residue left behind.
Also the drying time was much shorter even on a cold day so that was very helpful as well.
It seems that this process is more of a natural way without a lot of detergent.
Fair pricing and no smells or odors afterwards
Anthony was fabulous! Took the extra time to explain the process. He spent extra time in my daughters room! Thanks so much!

They came back to redo the job since I was not happy. I am very happy with their he service and their attempt I make sure the customer is happy.