Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   February 7, 2020 — Rated 9 out of 10 by S.D. Zerorez Bay Area
What do you like about our products and services?

You do a good job and came back when I wasn’t happy with a couple of stains I still had.

Report a concern   February 7, 2020 — Rated 10 out of 10 by R.D. Zerorez Bay Area
What do you like about our products and services?

Thanks for the quick response. Oscar did a Fine Job on our Carpet.

Report a concern   February 6, 2020 — Rated 10 out of 10 by G.W. Zerorez Bay Area
What do you like about our products and services?

Your employee was on time and did an excellent job!

Report a concern   February 5, 2020 — Rated 10 out of 10 by K.D.A. Zerorez Bay Area
What do you like about our products and services?

Scot was great. Gave me tips I never had heard before about drying and carpet care. They were not only prompt but early due to a cancellation. Service was courteous and professional and efficient. My carpets look great. Thank you!

Report a concern   February 4, 2020 — Rated 10 out of 10 by G.L. Zerorez Bay Area
What do you like about our products and services?

The carpet looks clean and smells so good.

Report a concern   February 4, 2020 — Rated 10 out of 10 by Myles Loyar Zerorez Bay Area
What do you like about our products and services?

This is my 2nd time using your service, the first time I used your service it was a referral from my mom who is a satisfied customer. Scheduling the cleaning on the phone was easy. I received great communication regarding arrival time, and you did arrive when you said you would. Everyone I spoke with was friendly and helpful, the workman was polite, he worked extremely efficiently to clean the carpet, he wiped up excess water right away from hardwood floors when cleaning area rugs. and he finished quicker than I expected. Overall professional and good service from start to finish with everyone had contact with in your company. My carpets look great and even with heavy foot traffic from Airbnb guests the cleaning lasts for months... much longer than when I clean them with a store bought carpet shampooer. That's why I decided to use your service again. Thank you.

Report a concern   February 3, 2020 — Rated 10 out of 10 by Georgia Kalarney-Meo Zerorez Bay Area
What do you like about our products and services?

We are a family that values our health.
That is why we choose to shop where we can purchase high quality, non-toxic food.
We also choose to buy non-toxic products for household and personal products use too.

So, it is obvious why Zerorez is our first choice for carpet and upholstery cleaning.

Thank you Zerorez, we are very grateful to you for a healthy option to keep our home clean for our family!

Sincerely,

Georgia Kalarney-Meo

Report a concern   February 3, 2020 — Rated 10 out of 10 by Dan Baker Zerorez Bay Area
What do you like about our products and services?

We have been customers of Zerorez since you opened in Northern California. We have used your services many time over the years. The time prior to this the job was a disaster.

CURRENT EXPERIENCE
The crew Deven and Lyrie were EXCELLENT. The job was the BEST!! Our carpets which are 20 years old looked very much new.

I will highly recommend Deven, Lyrie and Zerorez.

Thank you,

Dan Baker
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Report a concern   February 3, 2020 — Rated 10 out of 10 by R.O. Zerorez Bay Area
What do you like about our products and services?

on time, efficient, very clean carpets.

Report a concern   February 2, 2020 — Rated 10 out of 10 by C.M. Zerorez Bay Area
What do you like about our products and services?

Service was great and on time. You can beat the pricey too.

Report a concern   February 2, 2020 — Rated 10 out of 10 by D.F. Zerorez Bay Area
What do you like about our products and services?

Zerorez always does a great job cleaning my carpets. The crew is prompt & professional.

Report a concern   February 2, 2020 — Rated 10 out of 10 by R.H. Zerorez Bay Area
What do you like about our products and services?

That Zero Rez doesn't use toxic chemicals, the faster drying time, and that it only takes an hour to an hour and a half to complete the cleaning in my case; that you bring your own water.

Also, customer service is great! It was easy to schedule, I was notified and reminded of the appointment by email, and the cleaning team called 30 minutes before arriving.

Also, the "super bowl" promotion was great and helped me to get more areas cleaned than I otherwise would have.

Finally, the cleaning team of Justice Luera and Andy from the san jose office were EXCELLENT! Very professional, respectful and kept me informed before, during and after the cleaning process. I would request them again.

Report a concern   February 1, 2020 — Rated 10 out of 10 by Joan Pashon Zerorez Bay Area
What do you like about our products and services?

On time completed the job on time and looked great.
The two guys where friendly and did a good job

Report a concern   February 1, 2020 — Rated 10 out of 10 by Corrine Bernard Zerorez Bay Area
What do you like about our products and services?

Our experience with Zerorez was great. The technician was on time and very professional. He explained everything he was going to do and what to expect when he was done. My furniture and carpet look brand new. I would highly recommend Zerorez.

Report a concern   February 1, 2020 — Rated 10 out of 10 by Carol Maraccini Zerorez Bay Area
What do you like about our products and services?

The method works great on my 25 year old rug. love it

Report a concern   January 31, 2020 — Rated 10 out of 10 by A.C. Zerorez Bay Area
What do you like about our products and services?

My technician was on time, friendly and professional.

Report a concern   January 31, 2020 — Rated 10 out of 10 by R.G. Zerorez Bay Area
What do you like about our products and services?

The process is very clean and does not leave a soapy residue. The rugs were very soft after the process.

Report a concern   January 30, 2020 — Rated 9 out of 10 by J.B. Zerorez Bay Area
What do you like about our products and services?

on Tuesday of this week, a tech came and could not do his job as his equipment was not
working. I used to work in a service business in SF. and this is definitely not acceptable.
It was re-scheduled the next day. Jason and Miles were very good. The rugs did not
come completely clean, but it was enough.
Thank you for your service.

Report a concern   January 30, 2020 — Rated 10 out of 10 by R.G. Zerorez Bay Area
What do you like about our products and services?

I am always pleased with the results. The cleaning technicians are always polite and take their time to do a good job.

Report a concern   January 29, 2020 — Rated 10 out of 10 by L.K. Zerorez Bay Area
What do you like about our products and services?

Great job with carpet cleaning

Report a concern   January 29, 2020 — Rated 9 out of 10 by E.W. Zerorez Bay Area
What do you like about our products and services?

The techinician was friendly and helpful. The carpet took a few days to dry but its January.
On time and efficient

Report a concern   January 29, 2020 — Rated 10 out of 10 by Carrie Whittaker Zerorez Bay Area
What do you like about our products and services?

Great service and clean carpets!

Report a concern   January 28, 2020 — Rated 10 out of 10 by D.K. Zerorez Bay Area
What do you like about our products and services?

Quality of the results!

Report a concern   January 28, 2020 — Rated 10 out of 10 by Cheryl Ku Zerorez Bay Area
What do you like about our products and services?

I love the carpet cleaning. My carpet never looked,felt and smelled so naturally clean and fresh!
No chemicals used. I love the communication to set up an appointment and the technician also will call and update me that they are or will be on the way. I appreciate the professional treatment of me as a customer. I know the quality of work and timeliness of their crew!
They take their time and do a thourogh job at cleaning the corners and edges of the rug without pushing the dirt from the high traffic areas to the edges, instead they clean the edges first and then the high traffic areas and leave very little dampness behind.
Yes, the rugs are cleaned very well, but dry by the next day.
The technician always has checked the work order first, and the estimate as well before the rug cleaning or services are started, which I appreciate.
I have also had dryer vent cleaning, and also air duct cleaning as well which was done very well as well, and made my home very clean without dust and allergy causing materials that often collect in the air ducts even with regular schedule changes of my furnace filters and montly professional home cleaning service.
The Office Staff is always courteous and very professional to book appointments and ask for a specific technician and or add on a service especially with the good discount offers that are routinely offered by Zero Rez. Thank You. CK

Report a concern   January 28, 2020 — Rated 10 out of 10 by L.J. Zerorez Bay Area
What do you like about our products and services?

Good quality of cleaning at a reasonable price.
Service is provided on time per the appointment time. Persons are very professional

Report a concern   January 28, 2020 — Rated 10 out of 10 by M.K. Zerorez Bay Area
What do you like about our products and services?

Very efficient job. Nice customer service. Great job on my carpets.

Report a concern   January 26, 2020 — Rated 9 out of 10 by J.Y. Zerorez Bay Area
What do you like about our products and services?

Great Service from the guy who was in charge. Both he and his assistant were very hardworking.

Report a concern   January 26, 2020 — Rated 10 out of 10 by R.C. Zerorez Bay Area
What do you like about our products and services?

Nice Service guys; Fast work; and the rugs look much better after completion.

Report a concern   January 25, 2020 — Rated 10 out of 10 by J.O. Zerorez Bay Area
What do you like about our products and services?

Very nice, helpful and great service!

Report a concern   January 25, 2020 — Rated 10 out of 10 by Melva Mack Zerorez Bay Area
What do you like about our products and services?

My technician was great and he did an excellent job of getting the cat stains out. The carpet was dr the next day. It was perfect.


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