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Client Testimonials
awesome service don't have any complaints at all. The technician was very professional and knew what he was doing. Very polite.
Communicates with their clients well. Periodically reminded me of the scheduled service date and time. Worked with me for the most efficient carpet cleaning. Even though the rooms were on the 2nd floor, he was able to have a long enough hose to use the more powerful cleaner from the van.
Safe. Effective. Excellent Customer Service
They are quick, and the carpets look great. I can work while they clean my office
Your product is a great job on my carpets
Technicians are friendly and care about the work they do.
quick and efficient.
Efficient staff. No soap residue
The technician showed up in the assigned appointment window and did the job.
Shane is trying his best to meet customer's needs. I appreciate his professionalism and thoughtfulness throughout the working process.
Knowledgeable and professional technicians.
Ryan was really thorough and explained the whole process.
Everything
As repeat customers, it should have been easy to reserve a carpet cleaning date and deal, but we found the website set up for booking to be confusing and difficult to navigate. What I wanted and what was offered as a 3 rooms + hallway for free deal was next to impossible to book if I wanted to tweak it a bit and make some substitutes, but I couldn't figure out how to ask for what we wanted on the sign up section of the website. I almost quit until I got a supervisor (very nice but I forgot his name) who was patient and helpful and was able to give me what I wanted and deliver an acceptable contract. We ended up spending a lot more than we'd intended, but our technician, Shane, was very good at educating us and explaining to us about the protective properties of the extra treatment we eventually chose for the carpets. Shane did a great job, was personable and quite efficient, and we would like to have him come back for our next carpet cleaning with Zerorez.
I've used ZeroRez for a number of years now and they never fail. Carpets came out beautiful and like new!
Phyllis
The service person Juan was punctual. The service was more than we expected.
Great experience
Technician was organized, knowledgeable, courteous . Equipment was clean. Love that there are no chemicals involved . I used the carpet cleaning service for my MIL who had COPD for years. Her respiratory system was very sensitive to cleaning chemicals. Unfortunately her condo association required carpets on upper units. After the first cleaning her carpets were cleaner than they had been in a long time.
Promptness
Nice techs who weee efficient and friendly
I like that they use their own water. Quick efficient service. Reasonably priced
The technician was on time, explained process, was knowledgeable and friendly.
I liked the carpet cleaning. I don't think the grout cleaning is worth it.
No soapy smell after the service!
Great customer service, on time (even a few mins early!), friendly - thank you!
The service was prompt and the service technicians were personable and explained in detail what they were doing. The carpet looks much better now.
Juan, the technician that came out, was great, very thorough and kind - thank you !
Efficient, and reasonably priced
Great job friendly human came to help
Earth friendly products and you clean most household services. In particular showers. I must say the primary reason I used your service is that a rep. Called me back to discuss price. I added additional services because the technician was knowledgeable and personable.