Client Testimonials

Great customer service!

I don't remember the techs name but he was very good! He was thorough in his explanations of what he was doing and in his work. Great job! Hope you can keep him! The carpets dried quickly and look great. He did a great job on the sofa too!

Seems clean and does not take too long to dry. Javaris, technician was professional and caring to do a good job. Will use this service again.

You got the job done and the men were courteous, patient with questions, and worked hard.

Very friendly, timely service from the person who quoted to the one doing the service.

Overall, service was excellent as usual. we've been customers for 10+ years.

I was disappointed that you could not get one area of rug cleaned. Seemed like we kind of gave up quickly on trying to resolve.

Clean products and professional services

The last technician did a great job and old carpet that I am going to tear out and throw away looks like new again

Sanitary

I was pleased with Tyler, my service technician. He explained the process in great detail and my carpet looks refreshed!

I just love the way my carpet gets clean. I also love the niceness and attentiveness of the cleaners. I’ve used about 3 other companies (to include Stanley Steamer) over the years but nothing has compared to Zerorez. I’m considering hard wood floors, but where I’ll have carpet, I’ll still use Zerorez.

Totally professional and the cleaning was well done🥰

Efficient, professional and

Your representative was efficient, thorough, and professional

everything

Friendly technicians and how they explain the process.

I had an area rug with several pet stains. Zerorez did a great job cleaning it.

No harsh chemicals. Your technician was very professional, friendly, and did agreat job.

Great service! Technician was very thorough, I have never had bad service with Zerorez.

Your technicians are wonderful representatives of your company. Friendly, but not to chatty. So respectful of your clients time. They always do a nice job. The house smells nice when they leave. Not chemical smelling.

Fast efficient knowledgeable service. I appreciated that the serviceman still followed Covid protocols.

Quality

Everyone involved from the scheduler to the men who pick up the rug and returned it were very professional. I would highly recommend this company.

Zerorez tech, David S. was great! He was professional and gave tips on getting carpet to dry quickly. Carpet looks wonderful and dried quickly. I liked the online scheduling.

The Zerorez Technician was very pleasant and very courteous. He did a very good job cleaning two bedroom and two closet carpets. While he was at my home I enquired about the cost of cleaning two rugs and the quote for both (a 10 x 7 and a 5 x 6) was so reasonable that I had the technician take them both away for cleaning. The turnaround time was only seven to ten days for return and laying them back in place. The Technicians are very efficient, my appointment was confirmed by text and the Technician gave me a 30 minute heads up that he was on his way - which I appreciated). Overall I am very impressed with the service and would recommend to friends and family.

Very professional, thorough, and made a great difference in our carpets!

Professionalism, on time, knowledgeable technician, well-cleaned carpets!

Great service products excellent will gladly tell others.

Great customer service. Carpet is so much cleaner.

Customer service from Brian, my technician, he was very knowledgeable about your products and service and did a nice job cleaning my carpet.