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Client Testimonials
The workers that came were very nice.
customer service
No odor
Products are great. Safe for the environment and my young boys. Technicians were very professional and made me feel comfortable. They were on time and handled their business. My carpets look great and this is the first cleaning in 5 1/2 years. I've already recommended you guys to some family memembers. See you next time.
The professional courteous service starting with the young lady who scheduled my appointment to the tech who provided the carpet cleaning. The results were amazing as well. My carpet cleaning company of choice going forward.
The4 tech was courteous and professional
My technician Miles was very knowledgeable about my carpet stains and did an excellent job cleaning the carpet he was very respectful and very professional. I would definitely use zero Rez again and request Miles to do the job can't say enough about my experience.
The representative was courteous and knowledgeable. Great job.
Service people are polite. The quality is good.
One recommendation for ZeroreZ is to advertise its pricing clearer. I signed up when 680 pushed your post Christmas special. I recall Sandra saying sign up this week to qualify for $109 / 4 rooms. Due to weather the initial appt was postponed. That's is understandable. However upon cleaning day the rep wasn't aware what I signed up for.
He was kind enough to call in to confirm a special. Somehow things weren't as clear though..new rates for the 4th room versus stairs..go with stairs and add a room. Not sure what the pricing trapezoid was but I just wanted my carpets cleaned plus my stairs. So I moved on so I could get to work. If you have trip fees to include, that should be mentioned in the commercial.
In the end my 4 room for $109 plus adding a carpet runner over stairs equaled $244. I would've thought the stairs would be another $60 on top the 109 deal. I'm ok paying for your service, but just be clearer on the advertised pricing. When I recommend you I do have to mention the rates tend to be higher than advertised.
Stuck to quote and Nathan did a great job
Very professional. The carpet looked great.
On time, no pushing about extra treatments, very professional and courteous (William)
No chemicals
Cory was a great technician. Professional, courteous, and informative. Quality work.
dries quickly and no residue. So clean.
no residue and cleaning proficiency.
The technician, Aquarius, arrived promptly within the time frame. He was courteous,and cleaned the carpet in a timely fashion. Very good experience and will use again. I have sent an oriental rug with him to be cleaned and look forward to seeing the improvement when it is returned.
The technician u sent was amazing. He explained everything before and gave me the price up front. I had the pet
Treatment and my carpet looks and smells brand new. Like a pet has never lived here!!!
Kudos to a great job!!! Will def use again!!!
Kim O
We have used your services at our home, so it was an easy choice when it came to cleaning our business. Prompt and courteous service, fair pricing and great communication.
The non-toxic method of cleaning my carpets, the fresh smell left behind, that cleaning residue is a thing of the past, great customer service, terrific technician (David) who was on time, courteous, and efficient. Great experience with your company and am very happy with the results!
The carpet looked better than when another company cleaned it and the service was wonderful. Miles was kind, and very proficient.
Very professional and carpets look like New again
The carpet looks great and the person who cleaned it was very professional and thorough. Our carpet is 16 years old, and we are raising 3 boys plus a dog, so our carpet has been through a lot. I'm very happy with the results!
Technicians are very nice we are having a slight issue with the work done in the kitchen on the tile and would love someone to call us about
On time, great price, service and professional technicians. The cleanest our carpet has ever been.
Omar or technician was very professional and knowledgeable. We would use services again
Omar Green is your best asset. Your company is dependent upon the representatives you send out to your customer"s homes. Pick your employees carefully and compensate them well. Omar had good customer service skills and was just a really nice guy.
Dedication to pleasing the customer. The technician was very professional also. Would recommend to friends.
Everything!
You were here when you said and the tech was very knowledgeable about his job. He was very professional and did what he could do on the tough stain and did a super job. Thank you much I would recommend my friends. Price was another factor great.