Client Testimonials

The tech arrived on time, was courtious and professional, and set up and completed the job within 1.5 hours. Our carpets look great!

We like the fact that harsh chemicals are not used and dry Time is quick. Our technician Christian was very professional, answered all our questions, and did a great job in cleaning our carpets.

My carpets have never been cleaner. The service was excellent.

On time and friendly technician.

We’ve used other carpet cleaners in the past, and, frankly, have always been satisfied. Still, Zerorez went waaaay above and beyond in customer service. To begin with, the first Zerorez service rep was up front with me, and advised that if I wanted a particularly difficult pet stain removed permanently (it had reappeared several times after previous cleanings), it would be best if I replaced the affected (small) section of carpet pad before having it cleaned. He actually showed me how my husband and I could replace it ourselves. That’s integrity. He could have cleaned the carpet without a word and been long gone when the stained reappeared.
After the carpet pad was replaced, Lee and Mike arrived to clean it. They, too, were transparent from the start and seemed genuinely interested in doing a spectacular job. They walked through the house with me to understand my areas of concern before beginning the job, and called me to inspect each area as they completed it. They were extremely helpful and pleasant every step of the way, and even offered professional insight into why certain areas of my carpet are more prone to dirt than others. Zerorez’s prices are competitive; in fact, a little less than I’ve paid in the past. My 14 year old carpets look great (and that nasty pet stain is gone)! This is a company you can trust, with service reps who are pros.

Carpets are always clean! Love your service!

The carpets looked great after they were cleaned. I couldn't believe that the stains came out. The technician was very professional.

Excellent service!

Excellent job on an older carpet. Technicians were punctual and very caring and hard working. Went the extra mile to work on the hard spots. Gave a detailed estimate of work done. I will definitely use them again.

The rep was very friendly, pleasant, and competent. The product was so clean and left no sticky residue behind.

Quality job, reasonable prices, friendly technicians and fast.

The technician was friendly, professional and on time.

I like the ease of scheduling an appointment online. I was notified by phone that the tech was 30 minutes out from arriving. Nick explained the services he was going to perform and a timeline. Nick was very polite and did a great job cleaning our carpet.

Outstanding service and definitely exceeded my expectations! We will be using Zerorez again anytime or carpets need cleaning and will recommend to all our friend and family. Thanks!

Great carpet cleaning and love that it’s done without chemicals! Very polite and professional cleaners!

The floors were wet clean I couldn’t believe it

The tech that came out did a great job, He was very professional, showed up on time and everything looked great.

Steve was very courteous and professional!! I will use this company again!!

Customer service was excellent.

Zerorez is the best carpet cleaning company ever! You have cleaned carpets in my rental properties that looked impossible to clean. I recommend you to everyone.

You do a great job. I was surprised by some of the reviews I read on YELP. Eric Roberts did a great job. I'm very satisfied. He was early and didn't charge me a trip fee. I was told the tech would be here between 3 - 6, but he was here by 1. When I mentioned that I didn't expect him till 3, he seemed surprised. Sounds like a communication issue between the scheduler and tech.
Having said that, he did not cover my furniture legs or move the sofa to clean.

I liked that you were prompt and professional. My carpet looked amazing after it was cleaned. Will use again and recommend.

He was very professional and ver knowledgable of what I needed. I was very impressed with the finishing of the job. My carpet looks brand new like it did when I bought my home seven years ago. I am very pleased and will recommend Zerorez to everyone I know. Thank you so much.

Prompt, courteous and results were excellent

Very professional @ polite. It dryed very well.

The product is great and left my carpet clean and free of a couple tough spots that I could not get out. The service technician was pleasant, professional and knew his business very well. This was by far my best carpet cleaning experience ever.

Great Customer Service!

On time. Fast and thorough

Called to let us know the time to expect the Zerorez carpet cleaner.
The person showed up at that time, and was very polite, asked what we wanted to be cleaned, and if we had stains are other needs. He did a great job, and asked me to walk through the cleaned area to make sure I was satisfied with the cleaning just finished. All done to my satisfaction, and after the drying time and my vacuuming the carpet looks great

Technician was very polite and thorough with the cleaning.