Guest Testimonials
The location was new and clean. The screen and theater seats were nice and comfortable. The new interactive kiosk for picking up tickets was a smooth and easy process.
Getting tickets was super easy. The chairs were very comfortable and bigger. The isles were wider, which made walking to the middle to sit was easier. Staff were very helpful and friendly.
Seats are very comfortable and the arm rests were perfect to fit your drink and popcorn. The entrance to buy tickets was fabulous(no more long wait in line to buy tickets). The refreshment stand to get a refill on drinks and the restrooms are placed in the middle of the theater rooms are awesome. (much faster to get to during the movie)
Staff was super friendly and the reclining chairs were really comfortable.
Excellent AVX projection, very comfy, wider seats with large armrests. Very friendly Customer Service staff.
I like the new chairs in the theater(not the recliner, haven't tried those). Aisles seem wider to walk through. Everything about Casablanca seems more spacious. I also like the new kiosks.
I love the theaters themselves; especially the variation of movie experiences--big screens, recliners, dine in, etc. Suggestions for improvement:
- HALLWAY BENCHES! No place to sit while waiting for screen to open.
- Auto flushers in restrooms.
- Request servers don't ask for signed receipts during climax of film. Alamo Drafthouse collects after film is over.
Did not think it would be better than Palladium but it is by a wide margin
Loved the chairs!
It's new, so we went the 3Rd day of opening it was a little crazy but I loved everything I saw so far
It was a nice modern feel to the theater. I like the reclining seats and the service.
The theater was very comfortable. I have already recommended it to my friends and associates.
The theater itself and its chairs. The chairs alone are why I'd recommend it.
Awesome time
The price the seats and the space between each row
Confort, the picture and sound, and convenience of ordering where you sit. Staff very helpful as well.
Beautiful Theater, Great Location, Great customer service.. Had one of your employees help us with finding a movie time and then while waiting in line at resturant/bar area had employee that was in line to order food, ask us if we were enjoying our time there at theater. Made the first experience great!! Def, will be back to this theater!!
Customer service was great
Theatre seating was outstanding
Screen size was great
Arcade is small
I enjoyed the new feel of the theatre. The quality of the picture and sound is phenomenal!
Everything, service was fast! Prices were great for popcorn & drinks and there's plenty of fun to do while waiting for your movie to start
I enjoyed the seating and the ease of getting thru the doors to our theater. Great experience. This will be my new theater of choice. Now we just need to improve the parking situation.
Automated system for ticket purchasing, the bowling/bar area, the Star Wars game in the arcade, and the extra leg room in the theater...that's key for letting people get by.
Seats were great. Comfortable.
Everything!! The bowling alley is awesome!! Please improve on the parking though, it took us 20 mins to find parking
Love love love the seats and space to walk the row. There isn't one bad seat. Ohhh don't forget the arm rest holds the popcorn
I really enjoyed all the entertainment that this theater has to offer. I was disappointed with my purchase at the food order that I paid extra for sweet potato fries but didn't get them. I didn't go back because I didn't want to miss the movie. Please double check the orders before handing out.
Great customer service. Seats were very comfortable.
The seats
Everyone was very friendly and helpful
Reclin chairs